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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure smooth store operations and exceptional customer service.
- Company: Join Tesco, a market leader in retail with a commitment to community and inclusivity.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic employee discounts.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Must be 18+, with strong communication and team-building skills.
- Other info: Great opportunities for personal growth and a supportive work environment.
The predicted salary is between 30700 - 40700 £ per year.
Employer: Tesco
Location: Liverpool, Merseyside, L21 8NZ
Pay: Competitive
Contract Type: Permanent
Hours: Full time
Disability Confident: Yes
Closing Date: 26/04/2026
About the role
Availability Window Days From time To time
- Mon 22:00:00 08:45:00
- Tue 22:00:00 09:00:00
- Wed 22:00:00 09:00:00
- Thu 22:00:00 09:00:00
- Fri 22:00:00 09:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be.
We are happy to support flexibility for our colleagues; therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You'll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you'll:
- Work in a fast-paced retail environment, with bags of variety;
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations;
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for;
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team;
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop;
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store;
- Lead from the front, and set a great example for your colleagues in everything you do.
You will need to be 18 or over to apply for this role.
Responsibilities
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Maintaining a clean, tidy, and well-presented store
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere that is inclusive of everyone
- Providing great customer service by listening to customers
- Keeping the team informed on communications, changes, or updates
- Staying knowledgeable about store performance and looking for ways to improve operations
- Coordinating store improvements and removing obstacles to service
- Following health and safety routines and ensuring colleagues do the same
- Recognising and celebrating colleagues providing great service
Requirements
- Be a great role model with thoughtful customer service
- Build strong, inclusive team relationships
- Clear communicator with multiple methods to keep the team informed
- Comfortable taking the lead in the absence of the Manager
- Good decision maker, flexible and customer-focused
- Motivating and able to inspire the team to exceed expectations
- Curious and proactive in identifying ideas to serve customers, communities, and the planet
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
- Variety and flexible hours; opportunities for development
- Ongoing learning opportunities and award-winning training
- Inclusive culture where everyone is welcome
- Benefits including: Holiday starting at 20 days plus personal day (rising to 22 days after 12 months, plus Bank Holidays); flexible working from day one; Colleague Card discounts; wellbeing resources; life cover; pension with company matching; uniforms provided
- Access to colleague networks and support for diversity
Tesco is a market leader and proud to be recognised as one of Britain’s Top Employers. We are passionate about our customers and communities.
Tesco Shift Leader - Nights - Litherland Superstore in Liverpool employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Nights - Litherland Superstore in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their customers and staff. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Shift Leader role and be ready to share examples of your leadership skills.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic Shift Leader!
We think you need these skills to ace Tesco Shift Leader - Nights - Litherland Superstore in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Shift Leader role. We want to see how you can bring value to our team at Tesco!
Showcase Your Leadership Skills: As a Shift Leader, you'll be guiding a team, so don’t forget to mention any previous leadership or teamwork experiences. We love to see examples of how you've motivated others in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, less is often more!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team at Tesco!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Availability
Since the role requires specific availability, make sure you’re clear about your own schedule. Be ready to discuss how your availability aligns with Tesco's needs, and don’t hesitate to mention any flexibility you can offer.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others.
✨Customer Service Focus
Tesco places a strong emphasis on customer service. Be prepared to share specific instances where you’ve gone above and beyond for customers. Think about how you can improve service and be ready to discuss your ideas during the interview.
✨Understand Store Operations
Familiarise yourself with how a retail store operates, especially in a fast-paced environment. Research Tesco’s values and recent initiatives. This will help you speak confidently about how you can contribute to improving store performance and customer satisfaction.