At a Glance
- Tasks: Protect M&S stores and deliver top-notch customer service.
- Company: Join the friendly M&S and Mitie family.
- Benefits: Earn £14.58 per hour plus amazing perks like discounts and training.
- Other info: Flexible hours and opportunities for professional growth.
- Why this job: Make a real difference while working with cutting-edge tech.
- Qualifications: Security experience and a valid SIA Licence required.
The predicted salary is between 14 - 15 £ per hour.
Hourly Rate: £14.58
Hours: Various
Areas covered: Liverpool One, Liverpool, Prescot Cables, Cheshire Oaks, Widnes
Candidate must have a driving licence and transport.
Candidate must have 5 years trackable working history in the UK.
At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
WHY YOU'LL LOVE THIS JOB:
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.58 per hour with amazing benefits like 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
WHAT WE'RE LOOKING FOR:
- Experience: Security experience essential.
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm.
YOUR ROLE:
- Stay Compliant: Follow all policies and legal requirements.
- Use Tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay Alert: Report hazards and remain vigilant.
- Be Professional: Handle challenging situations with calm and professionalism.
- Emergency Ready: Contact emergency services when needed.
If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills, then this could be the opportunity you've been looking for.
Support Retail Security Officer in Liverpool employer: Career Choices Dewis Gyrfa Ltd
At M&S, we pride ourselves on being an exceptional employer, offering a supportive work culture that values both security and customer service. With competitive pay of £14.58 per hour, generous benefits including a 20% discount, and opportunities for professional growth through company-funded training, our team members thrive in a dynamic environment across various locations in Liverpool and Cheshire. Join us to be part of a community that prioritises safety while fostering personal development and teamwork.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Retail Security Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching M&S and their approach to security. Show us you understand their values and how you can contribute to keeping their stores safe while delivering top-notch customer service.
✨Tip Number 3
Practice your communication skills! Since excellent customer service is key, consider role-playing common scenarios you might face on the job. This will help you stay calm and professional during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Support Retail Security Officer in Liverpool
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your security experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing your trackable working history in the UK!
Customer Service is Key:Since we value outstanding customer service, include examples of how you've delivered great service in previous roles. This will show us that you understand the importance of protecting our stores while keeping customers happy.
Be Professional and Proactive:In your written application, demonstrate your professionalism and proactive approach. Mention any situations where you’ve had to stay calm under pressure or improve processes, as this is crucial for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the role of a Support Retail Security Officer. Familiarise yourself with M&S's commitment to security and customer service. Research common security protocols and be ready to discuss how your experience aligns with their values.
✨Showcase Your Customer Service Skills
Since this role emphasises outstanding customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle challenging situations with professionalism.
✨Be Tech-Savvy
Get comfortable with the technology mentioned in the job description, like body-worn cameras and mobile devices. If you have experience using similar tech, be sure to mention it during the interview to show you’re ready to hit the ground running.
✨Stay Calm and Collected
In security roles, being calm under pressure is key. Think of scenarios where you had to remain composed in a stressful situation. Share these stories to demonstrate your ability to handle emergencies and maintain a professional demeanour.
