At a Glance
- Tasks: Type clinical correspondence, manage patient information, and support the admin team.
- Company: Join Liverpool University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy a supportive work environment with opportunities for training and development.
- Other info: Be part of a dynamic team dedicated to providing excellent patient experiences.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 29970 - 36483 £ per year.
Type dictation from audio transcription of clinical correspondence and documentation. Ensure appropriate follow‑up arrangements and investigations are in place. Liaise with the medical secretary of speciality and coordinate communications. Mentor, train and supervise relevant junior staff as required. Answer the telephone promptly and politely, telephoning patients where appropriate with tact, discretion and empathy. Accurately use patient information within the Patient Administration System (PAS) – including registration, checking details, and tracking case‑notes. Copy all letters and discharge summaries to the appropriate professionals and patients. Ensure efficient audit processes for correspondence to maintain quality levels and rectify issues as needed. Take minutes of meetings and circulate them to relevant groups. Attend required training, meetings and educational sessions. Work as part of a team, promoting effective flows in the department to cover leave and ensuring the office runs smoothly. Perform general office duties, including incoming and outgoing mail, e‑mail, and photocopying. Support other admin team members, working closely together to meet appropriate timescales for turnaround of workload in typing clinical letters from audio transcriptions, locating and handling reports, filing correspondence, and meeting the department’s administrative needs. Collaborate with clinical and non‑clinical colleagues to deliver the best patient experience possible.
Secretary - Dental Hospital | Liverpool University Hospitals NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
At Liverpool University Hospitals NHS Foundation Trust, we pride ourselves on being an exceptional employer that values teamwork, compassion, and professional development. Our supportive work culture fosters collaboration among staff, ensuring that you have the resources and training needed to excel in your role as a Secretary in our Dental Hospital. With opportunities for mentorship and growth, along with a commitment to delivering outstanding patient care, you'll find a rewarding and meaningful career in a vibrant city like Liverpool.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Secretary - Dental Hospital | Liverpool University Hospitals NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Liverpool University Hospitals NHS Foundation Trust. They can give you the inside scoop on what it’s really like working there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to the secretary role. Think about how your skills in dictation, patient communication, and teamwork can shine through. We want you to show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and shows you’re genuinely interested.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of resources to help you ace that job search!
We think you need these skills to ace Secretary - Dental Hospital | Liverpool University Hospitals NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Secretary role. Highlight your experience with audio transcription, patient administration systems, and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills:Since you'll be liaising with various professionals and patients, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and maybe share an example of how you've handled a tricky situation with tact and empathy.
Highlight Teamwork Experience:We value collaboration at StudySmarter, so make sure to mention any previous roles where you worked as part of a team. Describe how you contributed to smooth operations and supported your colleagues, especially in busy environments like a dental hospital.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Liverpool University Hospitals NHS Foundation Trust.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Familiarise yourself with the key responsibilities of the Secretary role at the Dental Hospital. Understand the importance of audio transcription, patient information management, and effective communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since the role involves liaising with patients and handling sensitive information, be prepared to discuss how you would approach these situations with tact and discretion. Share examples from your past experiences where you've demonstrated empathy and professionalism in challenging scenarios.
✨Team Player Vibes
Highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, especially in a busy office environment. Mention how you can support your colleagues and ensure smooth operations, which is crucial for this role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the organisation. You might want to ask about the team dynamics, training opportunities, or how they measure success in the administrative department.
