At a Glance
- Tasks: Lead a dynamic team and ensure excellent customer service in a bustling diner environment.
- Company: Join Monty's Diner at Liverpool Airport, part of the SSP family.
- Benefits: Earn £13.75 per hour plus tips, with discounts on meals and parking.
- Other info: Flexible shifts with opportunities for training and career development.
- Why this job: Step into a leadership role and thrive in the exciting world of hospitality.
- Qualifications: 2 years of supervisory experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Job Summary
MONTY'S DINER, LIVERPOOL AIRPORT
Pay Rate: £13.75 per hour plus an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £15.25 per hour. Opportunity to earn extra tips and a service charge.
Shift Pattern
Full‑time, scheduled between 2 am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Role Overview
Join our team as a Restaurant Supervisor and step into the buzz of hospitality leadership at SSP. Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland.
Responsibilities
- Lead your team, deliver great service, and be part of the energy.
- Running and overseeing daily shifts.
- Leading and supporting the front of house team during busy trading periods.
- Completing stock counts and placing orders.
- Ensuring compliance standards are completed, including date checks, allergen compliance and Health & Safety records.
- Delivering excellent customer service and confidently handling customer queries.
- Supporting operational standards, cleanliness and organisation throughout the diner.
- Taking ownership of opening, closing and daily operations while solving problems on the go.
Qualifications
- Minimum 2 years’ leadership or supervisory experience required.
- 5 years of references and Criminal Record Check required.
- Confident dealing with customers and resolving issues professionally.
- Comfortable leading and motivating a team in a busy environment.
- Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to sell and handle alcohol.
Benefits
- Discounted meal while on shifts.
- Discounted parking while on shift.
- Employee discounts.
- Friends and family discount app.
- Award‑winning training, apprenticeships and development programs.
Other Information
Note: There is no contractual entitlement to a distribution of tips within this role. We value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Restaurant Supervisor -Monty's Diner in Liverpool employer: Career Choices Dewis Gyrfa Ltd
At Monty's Diner, located in the vibrant Liverpool Airport, we pride ourselves on being an exceptional employer that values our team members. With competitive pay rates, including additional earnings for late-night shifts, and a supportive work culture that encourages personal growth through award-winning training and development programmes, we offer a rewarding environment for those looking to thrive in the hospitality industry. Join us to lead a dynamic team, enjoy employee discounts, and be part of a diverse workplace that celebrates unique talents and backgrounds.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor -Monty's Diner in Liverpool
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, or even pop into Monty's Diner for a coffee and a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences leading teams and handling busy shifts – it’ll make you memorable!
✨Tip Number 3
Be proactive! If you see a role at Monty's Diner that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Prepare for the unexpected! In a fast-paced environment like ours, you might face tricky questions during interviews. Think about how you’d handle customer complaints or lead your team during peak hours.
We think you need these skills to ace Restaurant Supervisor -Monty's Diner in Liverpool
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've led teams and handled busy situations, especially in hospitality. Share specific examples that showcase your ability to motivate and support your team!
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention Monty’s Diner specifically and relate your past experiences to the responsibilities listed in the job description.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points for your skills and experiences to make them stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Diner Inside Out
Before your interview, make sure you know Monty's Diner like the back of your hand. Familiarise yourself with the menu, the brands they work with, and their service style. This shows you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to lead a team effectively. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or improved service. Be ready to discuss how you motivate others during busy shifts.
✨Demonstrate Customer Service Savvy
Customer service is key in this role. Think of specific instances where you've handled customer complaints or queries with confidence. Highlight your ability to stay calm under pressure and ensure a great dining experience for guests.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. They might ask how you'd handle a busy shift or a stock shortage. Practice your responses to these scenarios so you can demonstrate your problem-solving skills and operational knowledge.
