At a Glance
- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a beloved brand known for authentic sourdough pizza and community spirit.
- Benefits: Enjoy free pizzas, personalised training, 28 days holiday, and a supportive work environment.
- Why this job: Join a movement that values quality food and fosters a welcoming atmosphere for all.
- Qualifications: Previous supervisory experience in hospitality and a passion for Italian cuisine.
- Other info: Opportunities for career growth across the UK and ongoing personal development.
The predicted salary is between 20000 - 30000 £ per year.
At Franco Manca, we’re not just making sourdough pizza we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza—we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You’ll Get
- A generous share of Tronc.
- A personalised training programme to get you up to speed.
- Free yummy pizzas and soft drinks on every shift.
- Free Sourdough bread to cook at home.
- Ongoing personal growth and development with our Franco Academy.
- 28 days holiday.
- AXA Employee Assistance Programme with Health App.
- A pension scheme to set you up for the future.
- Annual social events.
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants.
- Employee referral scheme.
- Opportunities all over the UK to grow your career.
Restaurant Supervisor in Liverpool employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's values and mission. This way, you can show how your passion for authentic food and community aligns with what they stand for.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved customer issues. Being able to share these stories will highlight your suitability for the Restaurant Supervisor role.
✨Tip Number 3
Be ready to showcase your problem-solving skills! During the interview, be prepared to discuss how you handle busy shifts or unexpected challenges. This will demonstrate your proactive approach and ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics or how they maintain quality standards. It’s a great way to engage with the interviewer and show that you’re genuinely interested in being part of the Franco Manca family.
We think you need these skills to ace Restaurant Supervisor in Liverpool
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for Italian food shine through! Share why you’re excited about the opportunity at Franco Manca and how you connect with our values of quality and community.
Highlight Your Leadership Skills: As a Restaurant Supervisor, we want to see your leadership chops! Use your application to showcase any previous experience where you’ve motivated a team or handled challenges. Real-life examples will make your application stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role. Avoid fluff—get straight to what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Franco Manca family!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and what makes their pizzas unique will show your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for a Restaurant Supervisor role.
✨Customer Service Focus
Think of specific instances where you handled customer feedback or complaints effectively. Demonstrating your ability to maintain high customer satisfaction will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Anticipate questions about managing stock levels, handling deliveries, or ensuring health and safety standards. Prepare to discuss how you would approach these situations, showcasing your proactive problem-solving skills.