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For Companies At a Glance
- Tasks: Lead a vibrant pub team, creating joyful experiences for guests.
- Company: Join Marston's, an award-winning local pub company that values people.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Gain valuable experience while working towards your Level 3 Hospitality Supervisor qualification.
- Qualifications: Previous supervisory experience and a passion for customer service.
- Other info: Dynamic environment with opportunities for career progression and personal development.
The predicted salary is between 15000 - 20000 £ per year.
We are on the lookout for a Supervisor to join our team! Right at the heart of the pub - creating moments of joy. You will be there supporting the team to deliver the everyday moments and those stand-out occasions. You will thrive in an environment that is busy, varied, fast-paced but most importantly - fun! At Marston's, you will be working towards your Hospitality Academy Supervisor Apprenticeship Level 3 qualification over the course of 15 months.
Responsibilities
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next
If you have the determination to drive your development, we will support you to progress into an Assistant Manager role and beyond!
What you get from us
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part-time hours offered to work around your family or higher education.
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We will accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs.
Hospitality Supervisor Apprenticeship Level 3 in Liverpool employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor Apprenticeship Level 3 in Liverpool
✨Tip Number 1
Get to know the pub culture! Spend some time in pubs similar to Marston's, observe how they operate, and chat with staff. This will give you a feel for the environment and help you connect with your interviewers.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a busy shift. We want to see how you can create those moments of joy for both guests and your team.
✨Tip Number 3
Be ready to think on your feet! In a fast-paced pub environment, things can change quickly. Prepare to share stories where you've had to use your initiative to solve problems or improve service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Marston's.
We think you need these skills to ace Hospitality Supervisor Apprenticeship Level 3 in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Tailor Your Experience: Make sure to highlight any previous experience in a supervisory or team leader role. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Marston's.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you created memorable moments for guests or led a team to success. This will show that you’re not just looking for a job, but that you truly care about providing excellent service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead and motivate others. Prepare examples of how you've successfully managed a team in the past. Think about times when you had to think on your feet or resolve conflicts. Highlighting these experiences will show that you're ready to take on the responsibilities of the role.
✨Know the Company Culture
Familiarise yourself with Marston's values and what they stand for. During the interview, mention how your personal values align with theirs. This will demonstrate that you’re a good fit for their team and that you understand the importance of creating a fun and lively atmosphere.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the training opportunities available through the apprenticeship or how the team celebrates successes. Asking questions shows your interest in the role and helps you determine if it’s the right fit for you.