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- Tasks: Help customers, restock shelves, and ensure a safe shopping environment.
- Company: Join the friendly team at Co-op in Liverpool.
- Benefits: Enjoy 31 days holiday, discounts, and virtual healthcare services.
- Other info: Flexible shifts with full training and career progression opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a genuine care for customers.
The predicted salary is between 27100 - 27100 £ per year.
Location: 125-129 Lark Lane, Liverpool, L17 8UR
Pay: £13.04 per hour
Contract: 12 hours per week permanent part-time role.
Working pattern: a mix of opening, closing and mid-day shifts, with flexibility across the week including at least two evening shifts and one weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’ll discuss your availability further at interview.
Full, paid training is provided. You can apply using your mobile device – no CV needed.
When you join Co-op you’ll receive benefits such as:
- 31 days holiday (pro-rata for part-time work)
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in store
- 10% discount on other brands
As a Customer Team Member, you’ll be part of a friendly team that helps customers on the tills and on the shop floor, and you’ll perform a wide range of tasks around the store such as re-stocking shelves and cleaning spillages.
Responsibilities:
- Provide thoughtful, customer-first service and support store colleagues to solve problems.
- Ensure the store is safe and legal.
- Keep shelves stocked and check that prices, dates and temperatures are correct.
- Help introduce new products and services.
- Share experiences and support colleagues so everyone learns together.
Qualifications:
- A genuine care for the needs of customers and members.
- Great people skills and the ability to build positive relationships.
- A positive approach to change and problem-solving.
- Flexibility to work a range of different shifts.
Benefits:
- 30% discount on all Co-op products in-store.
- 10% discount on other brands.
- Up to 10% employer contribution to pension scheme.
- Stream money-management app giving access to a percentage of your pay as you earn it.
- 31 days holiday (including bank holidays, pro-rata for part-time).
- Virtual healthcare services including GP appointments, eye care, mental health support, nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle-to-work scheme.
Inclusive Workplace:
We welcome applications from everyone and are committed to creating a workplace where colleagues feel like they belong, supported by inclusive policies. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Customer Team Member in Liverpool employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Liverpool
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples where you've helped others or solved problems. We want to see how you can bring a positive vibe to the team.
✨Tip Number 3
Be flexible with your availability. The job requires a mix of shifts, so let them know you're open to working evenings and weekends. It shows you're committed and ready to jump in when needed!
✨Tip Number 4
Apply through our website for a quick and easy process—no CV needed! This way, you can focus on showcasing your personality and enthusiasm during the interview instead of stressing over paperwork.
We think you need these skills to ace Customer Team Member in Liverpool
Some tips for your application 🫡
Keep it Simple: When applying, remember that we don’t need a CV! Just fill out the application on our website using your mobile device. Keep your answers straightforward and to the point – we want to see your personality shine through!
Show Your Customer Care: As a Customer Team Member, your genuine care for customers is key. In your application, share any experiences where you’ve gone the extra mile for someone or helped solve a problem. We love hearing about your people skills!
Flexibility is Key: We’re looking for team members who can work a mix of shifts, including evenings and weekends. Make sure to mention your availability in the application so we can find the best fit for you and the team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick. Remember, we’re all about building positive relationships, so show us how you connect with others!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Team Member involves. Familiarise yourself with the responsibilities like providing customer service, restocking shelves, and ensuring store safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about interacting with customers and colleagues, be ready to demonstrate your great people skills. Think of examples from your past experiences where you've built positive relationships or solved problems for customers. This will highlight your ability to fit into the team and provide excellent service.
✨Flexibility is Key
The job requires flexibility with shifts, so be prepared to discuss your availability openly. Mention any specific times you can work, especially evenings and weekends, as this shows you're willing to adapt to the needs of the store. It’s a great way to show you’re committed to being a reliable team member.
✨Ask Questions
Interviews are a two-way street! Prepare some questions about the team culture, training opportunities, or how they support personal development. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.