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- Tasks: Support the admin team by managing offender and victim information accurately.
- Company: Join Brook Street, a supportive employer with a commitment to diversity.
- Benefits: Competitive hourly rate, potential for extension, and a dynamic work environment.
- Other info: Guaranteed interviews for veterans and candidates with disabilities.
- Why this job: Make a difference in the community while gaining valuable administrative experience.
- Qualifications: Strong admin skills and proficiency in Microsoft Office required.
The predicted salary is between 25300 - 25300 £ per year.
Position: Full-Time Temporary Case Administrator - National Probation Service
Contract: 5 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week). May include some out of hours working.
Hourly Rate: £12.21 per hour
We are currently seeking an organised, motivated case administrator to support the admin team based in Liverpool. The job holder will be required to carry out the following responsibilities, activities and duties among other duties:
- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
- Provide cover for an effective and efficient reception and telephone enquiry service as and when required.
Requirements:
- Strong administrative skills with proficiency in Microsoft Office.
- Excellent communication skills, both written and verbal.
Application Process:
Please apply online with your CV in WORD format. Please note this role requires HMPPS vetting which can take approx. 4 weeks to come through and the successful candidate would need to wait until this is in place before they could start in the role.
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Case Administrator in Liverpool employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Brook Street or in the National Probation Service. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to case administration. Think about how your skills match the job description and be ready to share examples of your experience.
✨Tip Number 3
Show off your organisational skills! During the interview, highlight how you manage tasks and keep records. Use specific examples to demonstrate your proficiency with Microsoft Office and other relevant tools.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Brook Street.
We think you need these skills to ace Case Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Case Administrator role. Highlight your administrative skills and any relevant experience that matches the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t forget to showcase your written and verbal skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Follow the Application Instructions: Remember to apply online with your CV in WORD format as specified. We appreciate candidates who pay attention to detail and follow instructions, so make sure you stick to the guidelines!
Be Prepared for Background Checks: Keep in mind that this role requires thorough background checks. Be ready to provide any necessary information or references, as this will help speed up the vetting process. We’re excited to get you on board!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Case Administrator. Familiarise yourself with the responsibilities listed in the job description, especially around managing offender and victim information. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Admin Skills
Since strong administrative skills are key for this role, be ready to discuss your experience with Microsoft Office and any relevant databases. Prepare examples of how you've successfully managed records or improved processes in previous roles to demonstrate your capabilities.
✨Communication is Key
Excellent communication skills are a must-have for this position. Think of specific instances where you've effectively communicated with different stakeholders, whether through email, phone, or face-to-face. This will highlight your ability to handle the diverse communication needs of the role.
✨Prepare for Background Checks
Given the thorough vetting process for this role, be ready to discuss your background openly. Gather any necessary documents and references ahead of time, so you can provide them quickly if asked. This shows you're organised and proactive, which are great traits for a Case Administrator.