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- Tasks: Support hospital operations by moving patients and delivering meals with care.
- Company: Join Liverpool University Hospitals NHS Foundation Trust, a key player in community healthcare.
- Benefits: Enjoy a permanent role with full-time hours and the chance to make a difference.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a team that directly impacts patient care and hospital efficiency.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
The predicted salary is between 23615 - 25674 £ per year.
The role of a Porter is instrumental to the smooth running of the Hospital. You will move patients, deliver patient meals and manage the safe movement of other medical equipment.
Porters should have the ability to work quickly and calmly in emergencies, possess good interpersonal skills with the ability to listen and empathise, be patient and tolerant, have good physical fitness, and the ability to follow instructions and work to tight time constraints.
You will be responsible for supporting service improvements and encouraging the delivery of high productivity, supported by excellent customer care. You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills, are essential. In this role, you will be required to provide a customer-focused Porter service.
Successful applicants must have:
- Good verbal and written communication skills.
- Good customer service skills.
- Understanding of health and safety issues.
- Ability to work within a team and on your own.
- Ability to use tact and diplomacy in all situations.
- Able to react flexibly in changing circumstances.
- Basic computer skills.
Key responsibilities include:
- Transport of patients to wards and departments including emergency bed and stretcher patients.
- Take specimens to laboratories.
- Take medical gases to and from wards to change flow meters.
- Collect soiled linen and rubbish from wards and departments.
- Collect clinical waste from wards and departments.
- Deliver meal trolleys to and from wards.
- Removal of bodies from wards and departments, putting bodies on view for relatives and assisting shift manager on BDI’s and DOA’s.
- Delivery of equipment to wards and departments.
- Attending fire response at the request of line manager.
- Delivery of drugs from wards and departments including controlled drugs.
- Any other designated duties as and when required by the portering management.
Bank - Porter RLH | Liverpool University Hospitals NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank - Porter RLH | Liverpool University Hospitals NHS Foundation Trust
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with the layout of Liverpool University Hospitals and the services they offer. This will help you feel more confident during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with patients and staff, it’s crucial to demonstrate your ability to listen and empathise. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your teamwork skills! Think of examples from your past experiences where you worked well in a team or handled a challenging situation. This will highlight your ability to adapt and collaborate effectively in a busy hospital setting.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on the Liverpool University Hospitals NHS Foundation Trust careers page. It’s the best way to ensure your application gets noticed!
We think you need these skills to ace Bank - Porter RLH | Liverpool University Hospitals NHS Foundation Trust
Some tips for your application 🫡
Show Off Your Communication Skills: Since good verbal and written communication skills are essential for this role, make sure to highlight any relevant experience in your application. We want to see how you can effectively communicate with patients and staff alike!
Emphasise Your Customer Service Experience: This role is all about providing a customer-focused service. Share examples of how you've delivered excellent customer care in the past. We love to see candidates who understand the importance of empathy and patience!
Demonstrate Your Ability to Work Under Pressure: Porters often need to react quickly in emergencies, so it’s important to showcase your ability to stay calm and efficient under pressure. Tell us about situations where you've successfully managed tight deadlines or challenging circumstances.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Liverpool University Hospitals NHS Foundation Trust. Familiarise yourself with tasks like moving patients, delivering meals, and handling medical equipment. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
Since this role requires excellent customer service and communication skills, think of examples from your past experiences where you've successfully interacted with patients or team members. Be ready to discuss how you handle difficult situations with empathy and patience, as these qualities are crucial in a hospital environment.
✨Demonstrate Your Ability to Work Under Pressure
Porters often need to act quickly and calmly in emergencies. Prepare to share specific instances where you've had to manage stressful situations effectively. Highlight your ability to prioritise tasks and remain composed, as this will reassure the interviewers that you can handle the demands of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the Trust supports its staff. This shows your enthusiasm for the position and helps you gauge if the workplace is the right fit for you.