At a Glance
- Tasks: Deliver and collect essential items across Liverpool University Hospitals with a focus on efficiency.
- Company: Join the Liverpool University Hospitals NHS Foundation Trust, a vital part of the community.
- Benefits: Enjoy a supportive work environment with opportunities for training and development.
- Other info: Flexible hours and a chance to work independently while being part of a dedicated team.
- Why this job: Make a difference in patient care while gaining valuable experience in a healthcare setting.
- Qualifications: A valid driving licence and a commitment to excellent customer service.
The predicted salary is between 23000 - 26000 £ per year.
Responsibilities
- Provide a delivery and collection service within Liverpool University Hospitals NHS FT and all associated sites.
- Assist customers as and when required.
- Follow policies for own role, supporting the implementation of departmental procedures.
- Observe a personal duty of care for equipment and resources used, such as trolleys, cages and vehicles.
- Demonstrate own activities to new or less experienced employees.
- Keep documented reports for each journey (vehicle log sheets, mileage) to comply with Transport Regulations.
- Keep accurate personal records (timesheets).
- Manage workload to maximise efficiency of deliveries and collections.
- Problem-solve on-site customer enquiries.
- Achieve and maintain the standard of service as agreed, keeping within timed schedules and working unsupervised.
- Plan own day-to-day work tasks.
- Supply delivery and collection service as laid down by current schedules.
- Deliveries and collections will include casenotes and internal post as per scheduled or non-scheduled journeys.
- Check the vehicle each day (fuel, oil, water, tyres, lights) and keep documented records such as defect reports.
- Take vehicle to hirer for repairs, servicing and MOTs.
- Keep the vehicle clean inside and out to prevent dirt and cross-contamination.
- Be responsible for the safe loading and unloading of goods, observing Health and Safety guidelines to prevent injury.
- Move casenotes between sites as necessary, ensuring customer daily requirements are met.
- Maintain patient safety through rigorous compliance with Trust Policies, including infection prevention and control, and undertake mandatory training and updates.
- Communicate with other staff at various levels within the Trust.
- Establish good working relationships with all customers to maintain the agreed level of service.
- Plan and prioritise day-to-day work load appropriately.
- Keep all relevant parties informed of any changes that may occur outside the agreed schedule.
Bank - Driver | Liverpool University Hospitals NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
Liverpool University Hospitals NHS Foundation Trust is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to patient safety and a collaborative work culture, employees enjoy a supportive environment where they can thrive and grow. The Trust offers competitive benefits, including comprehensive training opportunities and a focus on work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bank - Driver | Liverpool University Hospitals NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Liverpool University Hospitals NHS FT on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to driving and customer service. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off your organisational skills! Bring a planner or a digital tool to discuss how you manage your workload and keep track of deliveries. This will demonstrate that we’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and show that we’re genuinely interested in the position. Plus, it keeps us on their radar!
We think you need these skills to ace Bank - Driver | Liverpool University Hospitals NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can contribute to our team at Liverpool University Hospitals NHS FT!
Showcase Your Problem-Solving Skills:Since you'll be handling customer enquiries on-site, it's important to demonstrate your problem-solving abilities. Share examples from your past experiences where you've successfully resolved issues or improved processes.
Attention to Detail is Key:Given the importance of keeping accurate records and maintaining vehicle safety, make sure to emphasise your attention to detail in your application. We love candidates who take pride in their work and ensure everything is documented correctly!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Responsibilities
Familiarise yourself with the job description and responsibilities. Understand the importance of delivering and collecting items efficiently, and be ready to discuss how you would manage your workload and ensure patient safety.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled customer enquiries or on-site issues in the past. This role requires quick thinking and effective communication, so be ready to showcase your ability to resolve problems while maintaining a high standard of service.
✨Show Your Attention to Detail
Highlight your experience with keeping accurate records and managing vehicle checks. Discuss how you ensure compliance with regulations and maintain cleanliness to prevent cross-contamination, as this is crucial in a healthcare environment.
✨Build Rapport with Customers
Think about how you can establish good working relationships with various staff members and customers. Be prepared to share strategies you've used in the past to communicate effectively and keep everyone informed of any changes to schedules.
