At a Glance
- Tasks: Support the Children’s Outpatient Clinic and enhance patient experiences.
- Company: Join Lancashire Teaching Hospitals NHS Foundation Trust, a caring and innovative healthcare provider.
- Benefits: Access to development opportunities, learn new skills, and meet amazing people.
- Other info: Be part of a dynamic team focused on digital transformation in healthcare.
- Why this job: Make a real difference in children's healthcare while growing your career.
- Qualifications: Excellent communication skills and a passion for patient interaction.
The predicted salary is between 23970 - 25674 £ per year.
Within the Children’s Outpatient’s department we really value our staff, all staff play an important role in the day to day running of our clinical services making sure that patient care is at the forefront of all we do. This post will support the Children’s Outpatient Clinic located at Royal Preston Hospital working with our booking team and on our main reception.
Responsibilities
- You will be required to submit evidence of your qualifications for this position.
- If your qualifications were obtained overseas, please ensure that you acquire a Statement of Comparability from UK ENIC to facilitate a clear understanding of how your qualifications align with UK standards.
- As part of the digital transformation, we are constantly looking at innovative ways and ideas to transform administrative tasks.
- You may provide creative ideas that can make a difference and have an impact on our vision.
- You will work with the administrative team to support across our division and help transform the way we provide face to face and all other means of patient administrative contact services.
- You will be a part of the team that seeks to deliver a ‘digital first’ approach.
- Develop and maintain effective working relationships with clinicians, managers and others within the Specialty Business Unit and with trust wide service users.
Qualifications and Skills
- You will have excellent communication skills and you love to interact with patients to ensure that our patients receive the best patient experience.
- You are eager to learn about the Trust’s outpatient appointment booking processes and the systems that support this function, specifically the National Spine, Flex and BI Portal.
- We are looking for someone who is eager to learn and to help innovate to keep improving things.
Benefits
- You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.
- You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
- We also offer further development opportunities within the trust.
Application deadline
This advert closes on Friday 8 May 2026.
Receptionist / Booking Clerk - Paediatrics | Lancashire Teaching Hospitals NHS Foundation Trust in Leyland employer: Career Choices Dewis Gyrfa Ltd
At Lancashire Teaching Hospitals NHS Foundation Trust, we pride ourselves on fostering a supportive and innovative work environment where every team member plays a vital role in delivering exceptional patient care. As a Receptionist / Booking Clerk in our Children's Outpatient department, you will benefit from extensive development opportunities, collaborate with a diverse team, and contribute to our digital transformation initiatives, all while making a meaningful impact on the lives of our young patients and their families.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Booking Clerk - Paediatrics | Lancashire Teaching Hospitals NHS Foundation Trust in Leyland
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Children’s Outpatient department and the people who work there. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients and staff, make sure you can clearly express your thoughts and ideas. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your eagerness to learn! During your interview, highlight your willingness to pick up new skills, especially regarding the booking processes and digital tools mentioned in the job description. This will demonstrate that you're ready to adapt and grow within the role.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your application gets the attention it deserves. Plus, you’ll be one step closer to joining a fab team dedicated to patient care!
We think you need these skills to ace Receptionist / Booking Clerk - Paediatrics | Lancashire Teaching Hospitals NHS Foundation Trust in Leyland
Some tips for your application 🫡
Show Off Your Qualifications:Make sure to highlight your qualifications clearly in your application. If you’ve got overseas qualifications, don’t forget to get that Statement of Comparability sorted out – it’ll help us understand how your skills match up with UK standards.
Be Creative!:We love innovative ideas! When you’re writing your application, think about how you can contribute to our digital transformation. Share any creative thoughts you have on improving administrative tasks or enhancing patient experiences.
Communicate Like a Pro:Since this role is all about interacting with patients and colleagues, make sure your communication skills shine through in your application. Use clear and friendly language to show us you’re the right fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need to make your application stand out.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the role of a Receptionist/Booking Clerk in a paediatric setting. Familiarise yourself with the outpatient appointment booking processes and systems mentioned in the job description, like the National Spine and Flex. This will show your eagerness to learn and adapt.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice how you would interact with patients and colleagues. Think about scenarios where you might need to explain processes or handle queries. Being personable and approachable can really set you apart.
✨Bring Creative Ideas
The trust is looking for innovative ways to transform administrative tasks. Come prepared with a couple of ideas on how you could improve patient administrative contact services. This shows that you're not just looking to fill a role but are genuinely interested in contributing to the team's vision.
✨Build Relationships
Think about how you would develop effective working relationships with clinicians and managers. Be ready to discuss your approach to teamwork and collaboration, as this is crucial in a hospital environment. Highlight any past experiences where you've successfully worked within a team.
