At a Glance
- Tasks: Deliver friendly service, assist customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 31 days holiday, 30% discount, and a pension scheme with up to 10% contributions.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
- Why this job: Be part of a supportive team making a difference in your community.
- Qualifications: Great people skills and a positive attitude towards change.
The predicted salary is between 10 - 16 € per hour.
Location: 195 Spendmore Lane Coppull, Chorley, PR7 5BY
Pay: £12.60 per hour
Contract: 16 hours per week regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Role will include working in our in-store bakery. Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you’ll do:
- Friendly and thoughtful service: you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
- Work together to make everyone’s day better: supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal: keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services: make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Get involved in all kinds of activities and events.
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream - a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in Leyland employer: Career Choices Dewis Gyrfa Ltd
Co-op is an exceptional employer that prioritises the wellbeing of its employees while fostering a supportive and inclusive work environment. As a Customer Team Member, you will enjoy competitive pay, extensive benefits including 31 days of holiday, a generous pension scheme, and access to virtual healthcare services, all while being part of a friendly team dedicated to delivering outstanding customer service. With opportunities for personal development and career progression, Co-op is committed to helping you thrive both professionally and personally in the vibrant community of Chorley.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Leyland
✨Tip Number 1
Get familiar with the Co-op values and culture. When you walk into that interview, show us how your personal values align with what we stand for. It’s all about making things fairer for our members and communities!
✨Tip Number 2
Practice your people skills! As a Customer Team Member, you’ll be interacting with customers and colleagues all day. Think of some scenarios where you can demonstrate your ability to provide friendly and thoughtful service.
✨Tip Number 3
Be ready to discuss your flexibility with shifts. We love a team player who can adapt to varied hours, so come prepared to chat about your availability and how you can fit into our schedule.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just hop on your mobile device and get your application in – we can’t wait to hear from you!
We think you need these skills to ace Customer Team Member in Leyland
Some tips for your application 🫡
Keep it Simple:When applying, remember that you don’t need a CV! Just fill out the application on our website using your mobile device. Keep your answers straightforward and to the point.
Show Your Personality:We love seeing your personality shine through! Use the application to express your genuine care for customers and your enthusiasm for being part of a team. Let us know why you want to join Co-op!
Be Ready for Assessments:After your application, you'll need to complete two online assessments. Make sure you set aside about 20 minutes to focus on these, as they help us get to know you better.
Check Your Availability:Since the role involves varied shifts, be clear about your availability in the application. We appreciate flexibility, so let us know when you can work, including early mornings and weekends!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. Understanding their commitment to fairness and community will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will demonstrate your ability to provide friendly and thoughtful service.
✨Be Ready for Shift Flexibility
Since the role involves varied shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to different working hours, as this is crucial for the position.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face on the job, like handling a customer complaint or restocking shelves efficiently. Practising your responses to these situations can help you feel more confident during the interview.
