At a Glance
- Tasks: Lead a dynamic team in delivering exceptional leisure and spa experiences.
- Company: Join a leading leisure brand with a focus on career growth and inclusivity.
- Benefits: Enjoy discounts, free gym access, and opportunities for professional development.
- Other info: Flexible working options available; we value diversity and support all applicants.
- Why this job: Make a real impact by creating memorable experiences for guests and your team.
- Qualifications: Experience in managing leisure teams and a passion for guest service.
The predicted salary is between 29000 - 32000 € per year.
Salary: £29,000 - £32,000 dependent on experience.
The benefits of working with us:
- A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level).
- 20% Discount to you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use).
- Potential live in available.
- Free use of gym and leisure facilities.
- Free or 60% discounted food onsite.
- Access to numerous discounts offers with many national brands and retailers.
What will I be doing?
As the Leisure & Spa Manager you oversee the Sports, Leisure, and Spa departments, therefore will manage a team of experts that offer a wide range of activities such as fitness classes, archery, and rifle shooting, to facials, massages, and gym sessions. You will be responsible for driving financial success, guest service and maximising the potential of the Sports, Leisure, and Spa departments by showcasing the best Warner can offer. You will nurture an environment that allows your team to perform at their best through high performance and high fulfilment and creating memories for our guests and giving our team opportunities of a lifetime.
What are we looking for?
- An inspirational leader who drives their team to deliver a great guest experience.
- Able to confidently deal with guest concerns with the ability to resolve problems, showing empathy and understanding continually looking to improvise with opportunities our guests provide.
- An individual with the ability to effectively lead, motivate and engage your leaders and team, even in times of high demand.
- A willingness to challenge if standards aren’t meeting required levels.
- Someone who can make decisions confidently.
- A passionate leader to coach and give feedback across the Leisure & Spa department to improve performance.
What skills do I need?
- Previous experience in leading a Leisure & Spa team, focusing on developing and retaining therapists.
- Must have had responsibility for managing a P&L and the ability to manage costs in line with budgets.
- Understand the importance of target setting and driving sales.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotel.com
Leisure & Spa Manager employer: Career Choices Dewis Gyrfa Ltd
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As a Leisure & Spa Manager, you will benefit from extensive training opportunities, generous discounts for you and your loved ones, and access to top-notch leisure facilities, all while working in a supportive environment that values diversity and inclusion.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure & Spa Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and spa industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion! When you get that interview, let your enthusiasm for the role shine through. Talk about your experiences in leading teams and how you’ve created memorable guest experiences. We love to see candidates who are genuinely excited about what they do!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle guest concerns or motivate your team during busy times. Practising these scenarios can help you feel more confident and ready to impress us with your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your skills and passion!
We think you need these skills to ace Leisure & Spa Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Leisure & Spa industry shine through. We want to see how passionate you are about creating memorable experiences for guests and leading a fantastic team.
Tailor Your CV:Make sure your CV highlights relevant experience in managing Leisure & Spa teams. We’re looking for specific examples of how you've driven success and improved guest satisfaction, so don’t hold back!
Be Authentic:We value diversity and authenticity, so be yourself in your application. Share your unique perspective and experiences that make you a great fit for our team. We want to know what makes you tick!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the Leisure & Spa Manager role. Familiarise yourself with the types of activities and services offered, like fitness classes and spa treatments. This will show your passion and understanding of what the job entails.
✨Showcase Your Leadership Skills
As an inspirational leader, be ready to share examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved guest concerns effectively. Highlighting these experiences will demonstrate your capability to drive performance and create memorable guest experiences.
✨Be Financially Savvy
Since managing a P&L is crucial for this role, brush up on your financial management skills. Be prepared to discuss how you’ve managed budgets and driven sales in previous positions. Showing that you can balance costs while maximising revenue will set you apart from other candidates.
✨Embrace Diversity and Inclusion
This company values diversity, equity, and inclusion, so be sure to express your commitment to these principles during the interview. Share any relevant experiences where you’ve fostered an inclusive environment or supported diverse teams. This will resonate well with their core values.
