At a Glance
- Tasks: Support the Local Housing Manager in providing top-notch housing services to residents.
- Company: Housing 21, a caring and inclusive employer focused on community well-being.
- Benefits: Enjoy a nine-day fortnight, discounts, volunteer days, and generous leave policies.
- Other info: Join a dynamic team dedicated to enhancing the lives of older people.
- Why this job: Make a real difference in residents' lives while enjoying a supportive work culture.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 30000 - 40000 £ per year.
Employer: Housing 21
Location: Leek, Staffordshire, ST13 5FB
Pay: £16,149 per hour, Competitive
Contract Type: Permanent
Hours: 22 hours per week
Closing Date: 12/06/2026
About this job
Shift Pattern: Monday, Tuesday, Thursday, Friday 8:30am - 2pm
The Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme. This customer‑facing role supports the Local Housing Manager in providing a professional, high‑quality and effective housing and support service to residents. The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, focusing on tenancy sustainment, support and resident well‑being. They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.
Qualifications
- Excellent standard of reading, writing and numeracy.
- Experience of working in the social housing sector, particularly with a focus on older people (desirable).
- Knowledge and/or experience of the issues faced by older people or other vulnerable groups, especially Dementia, drug & alcohol use and mental health (desirable).
- CIH Level 3 or 4 (desirable).
- Commitment to delivering the best, passion for developing others and the organisation, and a can‑do approach with a customer‑focused attitude.
Benefits
We offer a nine‑day fortnight, allowing employees to work their hours across nine days and enjoy a three‑day weekend every other week. In addition we offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
Workplace Culture
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture.
Equal Opportunity
We’re an inclusive employer and care about diversity in our teams.
Assistant Local Housing Manager - Leek, Staffordshire employer: Career Choices Dewis Gyrfa Ltd
Housing 21 is an exceptional employer located in Leek, Staffordshire, offering a supportive and inclusive work environment for those passionate about making a difference in the lives of older residents. With a commitment to employee well-being, we provide a unique nine-day fortnight schedule, allowing for a better work-life balance, alongside a comprehensive benefits package that includes discounts, volunteer days, and generous leave policies. Our culture fosters personal growth and development, ensuring that every team member can thrive while contributing to a meaningful cause.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Local Housing Manager - Leek, Staffordshire
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older folks. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Get your social media game on! Follow Housing 21 and other local housing organisations on platforms like LinkedIn. Engage with their posts and share your thoughts; it shows you're genuinely interested in the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to housing management and support services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Assistant Local Housing Manager - Leek, Staffordshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Local Housing Manager role. Highlight your experience in social housing and any relevant skills that show you understand the needs of older people and vulnerable groups.
Showcase Your Passion:We want to see your enthusiasm for helping others! Share examples of how you've supported residents or contributed to community initiatives. This will help us see your commitment to delivering a high-quality service.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the role of an Assistant Local Housing Manager inside out. Familiarise yourself with the responsibilities, especially around supporting residents and engaging with the local community. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for People
This role is all about supporting residents, so be ready to share examples of how you've helped others in previous jobs or experiences. Whether it's working with older people or addressing issues like mental health, demonstrating your commitment to making a difference will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the Local Housing Manager, or how they support staff development. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
✨Dress the Part
Even though this is a customer-facing role, first impressions matter. Dress smartly and appropriately for the interview to convey professionalism. It sets a positive tone and shows that you take the opportunity seriously.