At a Glance
- Tasks: Coordinate engineer schedules and ensure seamless installations for customers.
- Company: Innovative home energy business in Leeds with a growing team.
- Benefits: 30 days annual leave, private medical insurance, and regular social events.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Experience in scheduling or customer service, strong communication skills.
The predicted salary is between 27000 - 30000 £ per year.
We’re looking for an Installation Scheduler to join a growing and innovative home energy business in Leeds. This is an exciting opportunity to play a key role in coordinating installations, supporting engineers, and ensuring customers receive a seamless service from start to finish.
Key Responsibilities
- Manage and coordinate engineer schedules and workloads.
- Support engineers remotely with diary management and planning queries.
- Communicate effectively with customers and engineers, providing updates, solutions, and reassurance.
- Monitor and resolve scheduling and planning issues as they arise.
- Build strong working relationships across multiple departments.
- Ensure appointments and installations are organized efficiently to support operational performance.
- Take a proactive approach to identifying and resolving potential scheduling conflicts.
About You
- Previous experience in a scheduling, planning, coordination, or customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Comfortable using Microsoft Office, Google Workspace, and other scheduling systems.
- Able to work effectively under pressure and manage multiple priorities.
- Friendly, professional, and confident in building relationships with customers and colleagues.
- A proactive and solutions-focused mindset.
What We're Looking For
- Thrive in a fast-paced team environment.
- Enjoy problem-solving and thinking ahead.
- Be eager to learn and develop your skills.
- Build strong relationships with both customers and field-based teams.
- Take pride in delivering exceptional service.
Benefits
- 30 days annual leave plus bank holidays.
- Private medical insurance.
- Regular social events and team activities.
Equal Opportunities
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
We think you need these skills to ace Installation Scheduler in Leeds
Scheduling
Planning
Coordination
Customer Service
Verbal Communication Skills
Written Communication Skills
Organizational Skills
