At a Glance
- Tasks: Coordinate and enhance leadership and coaching programmes for a seamless experience.
- Company: Join Lloyds Banking Group, a leader in finance and innovation.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real impact on leadership development while growing your career.
- Qualifications: 2+ years in coaching or leadership programme management with strong organisational skills.
The predicted salary is between 34000 - 34000 £ per year.
This role is responsible for delivering an exceptional end-to-end experience across Lloyds Banking Group's Leadership and Coaching propositions. The role will coordinate and continuously improve leadership and coaching programmes, systems, processes and communications to ensure seamless delivery, high colleague satisfaction and strong business impact.
Working closely with leadership proposition owners, coaches, suppliers and stakeholders across the Group, the role will use insight, technology and AI-enabled solutions to optimise ways of working, enhance learner experiences and support the continuous evolution of our leadership and coaching offerings.
- Coordinate the end-to-end delivery of leadership and coaching services and programmes, ensuring a smooth and high-quality customer experience.
- Manage customer enquiries, providing timely responses, guidance, triage and referrals in line with agreed service levels.
- Oversee coach matching, scheduling, programme administration, attendance, capacity and demand through effective systems and reporting.
- Support the recruitment, onboarding, engagement and development of internal and associate coaches.
- Act as a key contact for leadership and coaching suppliers and technology providers, ensuring services align with LBG standards, governance and quality requirements.
- Support programme communications, change activity, continuous improvement and supplier management processes, including sourcing requests and work orders.
What we're looking for:
- Minimum 2 years' experience overseeing end-to-end processes for coaching, leadership, learning or talent programmes.
- Strong stakeholder management and customer service skills, with the ability to build effective working relationships.
- Excellent organisational skills, with strong attention to detail and the ability to manage multiple priorities at pace.
- Experience working with complex systems and processes in a fast-paced environment.
- Ability to use data, insight and feedback to improve service delivery and outcomes.
- Strong written and verbal communication skills, with the ability to see the bigger picture and contribute to wider business priorities.
And any experience of the following would be great:
- Experience of using AI to optimise process design, efficiency and customer experience.
We know that great talent comes from many backgrounds. We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies.
Ready for a career where you'll learn and thrive?
Leadership and Coaching Co-ordinator - 12-15 Mth FTC/Secondment employer: Career Choices Dewis Gyrfa Ltd
Join a pioneering agricultural enterprise in Shropshire that values innovation and sustainability, offering a competitive salary and accommodation support. As a Mixed Farm Worker, you'll benefit from hands-on training in both modern fruit production and regenerative livestock management, fostering your professional growth in a supportive and dynamic work environment. This role is perfect for those eager to develop their skills while contributing to a forward-thinking farm committed to excellence.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leadership and Coaching Co-ordinator - 12-15 Mth FTC/Secondment
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Career Choices Dewis Gyrfa Ltd and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Leadership and Coaching Co-ordinator - 12-15 Mth FTC/Secondment
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Career Choices Dewis Gyrfa Ltd. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Showcase Your Adaptability
Given that this is a temporary HR role at Career Choices Dewis Gyrfa Ltd, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Career Choices Dewis Gyrfa Ltd uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Career Choices Dewis Gyrfa Ltd.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Career Choices Dewis Gyrfa Ltd.
