At a Glance
- Tasks: Lead a dynamic logistics team and manage real-time traffic operations.
- Company: Fast-paced courier business with over 20 years of experience.
- Benefits: Competitive salary, growth opportunities, and hands-on management experience.
- Other info: Join a growing team and thrive in a fast-moving, solution-focused role.
- Why this job: Make a real impact in a high-energy environment where your work is valued.
- Qualifications: Experience in logistics, strong communication skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 € per year.
Keen to join a courier business where speed, standards, and accountability aren't just words on a wall? Our client is a nationwide same-day, time-critical courier operation with over 20 years in the business. They're owner-managed, which means decisions happen fast, standards are visible, and the people who deliver results get noticed. They're growing, and they're looking for an experienced Lead Traffic Controller to work alongside their new Logistics Team Manager to help run their high-volume logistics operation.
The Role
This is a hands-on, front-line role where you will bridge the gap between their Logistics Team Manager and their skilled logistics team. Over the coming year, their core goal is to build and strengthen their Driver network, ensuring they have reliable, high-quality drivers where and when they need them.
Responsibilities include:
- A hands-on traffic management role in a busy traffic operation, ensuring jobs are executed efficiently, accurately, and profitably.
- Make real-time decisions on routing, allocation, and capacity.
- Prioritise time-critical and high-value bookings without dropping service standards.
- Own the full booking lifecycle - from enquiry to delivery.
- Resolve service issues fast or escape when needed.
- Help our client build and develop a reliable core Driver pool which matches business demand.
- Own ongoing Driver recruitment and onboarding (self-employed Drivers), ensuring quality and compliance.
- Build strong relationships with top performing Drivers to improve retention.
- Plan Driver coverage across key locations and peak times.
- Reduce reliance on unknown subcontractors by strengthening their known network.
- Drive higher standards through better selection, onboarding, and performance management.
- Deputise for the Logistics Team Manager when needed.
- Support and guide colleagues in a live operational environment.
- Lead by example, demonstrating accountability, responsiveness, and continuous improvement.
Applicants must have:
- Experience in same-day, courier, or time-critical logistics.
- Solid understanding of live logistics operations and Driver coordination.
- Background supporting or leading a team in a similar fast-paced environment.
- Exposure to Driver management, recruitment, or onboarding.
- Confident on the phone and email with customers.
- Experience with TMS and dispatch systems.
The qualities which matter include:
- Calm and solutions-focused when pressure hits.
- Strong communicator - customers, colleagues, Drivers.
- Organised, responsive, detail oriented.
- Proactive with genuine ownership and accountability.
- Leads by example.
Being honest, this is not a back-office or hands-off management role. It's fast-moving. Priorities shift. Service is everything. If you prefer a slower pace, rigid structure, or minimal change this probably isn't the right fit. If you thrive on pace, problem-solving, and making things happen in real time, and are happy to take part in the team one week in 4 / 5 on-call rota to cover our client's extended operating hours (£2k top up in basic salary), they would love to hear from you.
Why join our client:
- Visible - Owner-managed means your work matters and gets seen.
- Meaningful - Deliver high-quality, time-critical logistics every day.
- Real development - To build genuine team management experience in a live environment.
- Growth opportunity - As they grow, so do your opportunities to progress.
Lead Traffic Controller employer: Career Choices Dewis Gyrfa Ltd
Join a dynamic courier business where your contributions are recognised and valued in a fast-paced environment. With a strong focus on accountability and high standards, our client offers meaningful work that directly impacts the logistics industry. As part of an owner-managed team, you'll have real opportunities for professional growth and development while building a reliable driver network in a supportive and collaborative culture.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Traffic Controller
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to traffic management and logistics. Think about real-life scenarios where you've solved problems quickly, as this role is all about making decisions on the fly!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you're excited about working in a fast-paced courier environment. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lead Traffic Controller
Some tips for your application 🫡
Show Your Passion for Logistics:When writing your application, let us see your enthusiasm for the logistics industry. Share any relevant experiences that highlight your ability to thrive in fast-paced environments and how you’ve tackled challenges head-on.
Be Specific About Your Experience:We want to know about your hands-on experience in traffic management or driver coordination. Use specific examples from your past roles to demonstrate how you've successfully managed logistics operations and built strong driver networks.
Highlight Your Problem-Solving Skills:Since this role is all about making real-time decisions, make sure to showcase your problem-solving abilities. Include instances where you’ve resolved service issues quickly or improved processes in a busy operational setting.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our client.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Business Inside Out
Before your interview, take some time to research the courier business and its operations. Understand their values around speed, standards, and accountability. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Demonstrate Your Problem-Solving Skills
Since this role is all about making real-time decisions and resolving issues quickly, prepare examples from your past experience where you've successfully navigated challenges in a fast-paced environment. Be ready to discuss how you prioritised tasks and maintained service standards under pressure.
✨Showcase Your Communication Skills
As a Lead Traffic Controller, you'll need to communicate effectively with drivers, colleagues, and customers. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios to demonstrate your ability to handle calls and emails professionally.
✨Highlight Your Leadership Experience
This position requires someone who can lead by example and support a team. Be prepared to discuss your previous leadership roles, focusing on how you motivated your team, managed driver recruitment, and built strong relationships. Show them that you can inspire others while maintaining high standards.
