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For Companies At a Glance
- Tasks: Assist library users, answer enquiries, and support events for the community.
- Company: Join Cheshire East Council, a values-driven organisation focused on community wellbeing.
- Benefits: Part-time role with flexible hours and a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Customer service skills and a positive attitude are essential.
- Other info: Diverse workforce welcomed; apply now to be part of something special!
The predicted salary is between 11 - 14 £ per hour.
A Library Assistant is the first point of contact for users of the library, dealing with the public in person and on the telephone, answering enquiries, assisting them in using self-service machines and public computers, staffing the council information point and signposting to other agencies. This part-time post is 19.50 hours at Knutsford Library.
About the Role:
- A library assistant is the first point of contact for our customers, both in person and by phone.
- Answering enquiries and signposting to other agencies where necessary.
- Assisting customers in using self-service machines and public computers.
- Staffing the council information point.
- Assisting and running events for both adults and children.
- Be responsible for payments relating to library and council charges and other income generation measures.
- Deputising as necessary for the Senior Library Assistant.
About You:
We are looking for someone who has a wide range of skills and wants to make a real difference in the community. If you are committed to providing excellent customer service and can contribute cheerfully and positively to an efficient, quality library service, then Knutsford Library could be the place for you. We need you to have the energy and enthusiasm to deliver the services we provide and be able to work as part of a small team of dedicated staff carrying out a wide range of library duties.
How to Apply:
As an equal opportunities’ and disability confident employer, we warmly welcome applicants from all backgrounds. To join our team, simply click ‘Apply for this job’ at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Kathryn Cash or Shazia Janjua; they’ll be happy to hear from you.
Application Process and Communication:
Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application. If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time.
Library Assistant at Knutsford Library employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant at Knutsford Library
✨Tip Number 1
Get to know the library and its services before your interview. Familiarise yourself with the self-service machines and public computers, as well as any events they run. This shows your enthusiasm and commitment to providing excellent customer service.
✨Tip Number 2
Practice your communication skills! As a Library Assistant, you'll be the first point of contact for users. Role-play with a friend or family member to get comfortable answering enquiries and signposting to other agencies.
✨Tip Number 3
Show your passion for community engagement. Think of ideas you could bring to the library, whether it’s events for adults or children. Share these during your interview to demonstrate how you can contribute positively to the library's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. If you have questions, reach out to Kathryn or Shazia for an informal chat – they’re super friendly and can give you more insight into the role.
We think you need these skills to ace Library Assistant at Knutsford Library
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our library community.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant skills and experiences. We’re looking for someone who can provide excellent customer service, so share examples that demonstrate your ability to connect with people.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your sentences clear and to the point. Avoid jargon and make it easy for us to see why you’d be a great fit for the Library Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, if you have any questions, feel free to reach out to us directly!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Library Stuff
Familiarise yourself with the services offered at Knutsford Library. Understand how self-service machines work and be ready to discuss how you would assist customers in using them. Showing that you have done your homework will impress the interviewers.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this role is all about making a positive impact on the community.
✨Team Player Attitude
Since you'll be working as part of a small team, be ready to talk about your teamwork skills. Share experiences where you collaborated effectively with others, especially in a busy environment like a library.
✨Engage with the Community
Show your enthusiasm for community engagement. Think of ideas for events or activities that could benefit both adults and children at the library. This demonstrates your commitment to making a real difference in the community.
