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- Tasks: Provide friendly service, assist customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 31 days holiday, 30% store discount, and a pension scheme.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
- Why this job: Be part of a supportive team making a difference in customers' lives.
- Qualifications: Great people skills and a positive attitude towards change.
The predicted salary is between 10 - 15 £ per hour.
Location: 85 Town Lane, Mobberley, WA16 7HH
Pay: £12.60 per hour
Contract: 16 hours per week, regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
This role will include work on our Post Office Counters. Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm, or some other business-related needs.
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you’ll do:
- Provide friendly and thoughtful service, putting customers first in everything you do
- Support your store colleagues to solve problems for customers and members
- Keep the store safe and legal by ensuring shelves are stocked and prices, dates, and temperatures are correct
- Help introduce new products and services
- Get involved in all kinds of activities and events
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream - a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
Customer Team Member in Knutsford employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Knutsford
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with us during the interview, show how your own values align with ours. We love seeing candidates who genuinely care about community and customer service.
✨Tip Number 2
Be ready to share your experiences! Think of examples where you've gone above and beyond for customers or worked well in a team. We want to hear your stories that highlight your people skills and problem-solving abilities.
✨Tip Number 3
Flexibility is key! Since the role involves varied shifts, be open about your availability. Let us know when you can work, and we’ll appreciate your willingness to adapt to our needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just follow the prompts, and you’ll be on your way to joining our friendly team in no time!
We think you need these skills to ace Customer Team Member in Knutsford
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and teamwork.
Highlight Relevant Experience: Even if you don’t have direct experience in retail, think about any roles where you’ve provided great service or worked in a team. Share those experiences with us to show how you can contribute to our friendly team!
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy, and you won’t need a CV! Just follow the prompts, and you’ll be one step closer to joining our Co-op family.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community and customer service, as this will help you align your answers with what they stand for.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past to demonstrate your great people skills.
✨Be Ready for Shift Flexibility
Since the role involves varied shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to different working hours, which is crucial for this position.
✨Prepare for the Assessments
Don't forget about the online assessments! Set aside some quiet time to complete them without distractions. Practising similar tests beforehand can help you feel more confident and perform better.