At a Glance
- Tasks: Lead a team supporting victims of crime and anti-social behaviour in Avon & Somerset.
- Company: Independent charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, pension plan, and exclusive discounts.
- Other info: Opportunities for career progression and ongoing training available.
- Why this job: Make a real difference every day while building a supportive team.
- Qualifications: Experience in casework and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Caseworker Team Leader
We are seeking a pro‑active, organised and detail‑focused Team Leader to lead and manage the multi‑crime service which supports anyone aged over 18 affected by crime and anti‑social behaviour in Avon & Somerset.
We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team.
Do you want to make a difference every day?
Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability?
If yes, we’d love to hear from you.
Job Details
Position: 6829 Team Leader | Casework | Location: Avon and Somerset | Hybrid Hours: Full time | 37.5 Monday to Friday | 9:30am – 5:30pm
We reserve the right to close this vacancy early if enough suitable applications are received.
Role
You’ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.
Responsibilities
- Be responsible for case management system audits and reports.
- Capture data and information to ensure the work of the team is outcome based and evidenced.
- Allocate work levels within and across the wider team and analyse statistics.
- Safeguard quality assurance and maintain compliance with policies and procedures.
- Work with relevant managers to provide input and ensure excellent delivery of the service.
- Support the team to manage caseloads through comprehensive impact assessments.
- Line manage team members.
Qualifications and Experience
- Understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
- Understanding of legislation related to equal opportunities, diversity, inclusivity, safeguarding and risk assessments.
- Practical understanding of confidentiality and safe working practices.
- Experience of working in a challenging and changing environment.
- Demonstrable experience of providing crisis management, support and guidance in stressful and difficult situations to a team with a client service focus.
- Extensive experience of leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
- Strong communication, negotiation and advisory skills.
- Ability to work without direct supervision.
- Substantial IT competence with the use of a range of software.
Benefits
- Flexible Working Options, including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
- Pension Plan: 5% employer contribution and enhanced sick pay, maternity and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary‑deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.
Our work is at the heart of the organisation and is informed and shaped by the experiences of those we help.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment.
Compliance
Background checks and Disclosure and Barring Service checks may be required.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a role where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
Relevant Experience
You may have experience in areas such as Casework, Caseworker, Family Caseworker, Children’s Caseworker, Criminal Justice, Rehabilitation, Offender, Ex‑Offender, Victim Support Caseworker.
- Contact
- This role is being advertised by NFP People on behalf of our client. #INDNFP
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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Caseworker Team Leader in Keynsham employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Caseworker Team Leader in Keynsham
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We think you need these skills to ace Caseworker Team Leader in Keynsham
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Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Career Choices Dewis Gyrfa Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
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How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Career Choices Dewis Gyrfa Ltd. Sharing personal stories or insights can really make us stand out.
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