At a Glance
- Tasks: Manage key client accounts and ensure top-notch service while meeting deadlines.
- Company: Well-known logistics company based in Stroud with a strong reputation.
- Benefits: 25 days holiday, hybrid working, free parking, and a discretionary annual bonus.
- Why this job: Join a dynamic team and build lasting relationships with clients in a thriving industry.
- Qualifications: Previous office experience; logistics or sales background is a plus.
- Other info: Enjoy a varied role with opportunities for growth and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
Our fantastic client based in Stroud, who is one of the most well-known companies in their industry, is currently recruiting a Key Account Coordinator to join their team, on a full-time, permanent basis. In this role, you’ll take ownership of managing multiple key client accounts, ensuring a high level of service while meeting expectations and deadlines. You’ll be confident building and maintaining strong relationships, comfortable communicating with a range of stakeholders, and able to balance this with a detail-focused, analytical approach when working with data and processes. This position could suit someone with logistics experience, or a professional looking to transition from a sales role, or an organised office-based candidate seeking a busy, varied role in a new industry.
Key Duties
- Act as a first point of contact for new enquiries, gathering information and sharing relevant details with the appropriate teams.
- Prepare and maintain a range of documentation, including proposals, operating agreements and contracts.
- Support cost and pricing activities for existing customers, including compiling data and assisting with analysis.
- Produce reports and insights to help understand customer performance and profitability.
- Maintain accurate and up-to-date customer records within the CRM system.
- Support account management activities, including customer communications and ongoing account requirements.
- Build and maintain strong client relationships, with a focus on service improvement and long-term partnerships.
- Assist with the onboarding and handover of new customers to ensure a smooth transition.
- Participate in regular customer meetings, including monthly and quarterly reviews.
- Coordinate and distribute key reports across the wider business.
- Help manage internal processes and liaise with other departments to ensure effective collaboration.
- Provide general administrative and operational support to senior stakeholders and the wider team.
Key Attributes
- Previous office experience
- Friday 8:30am - 5pm (1 day per week work from home if desired)
- Salary: Confidential (able to disclose immediately upon application)
- Benefits including; 25 days holiday plus bank holidays, discretionary annual bonus, cycle to scheme, hybrid working (1 day per week from home), free parking
Key Account Coordinator – Logistics employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator – Logistics
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how you can contribute as a Key Account Coordinator. This will help you stand out and show your genuine interest.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed by employers. Plus, it’s a great way to keep track of your applications.
We think you need these skills to ace Key Account Coordinator – Logistics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Coordinator role. Highlight any relevant logistics experience or skills that show you can manage client accounts effectively. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills align with the job description. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since this role involves building strong relationships, make sure to demonstrate your communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Client Accounts
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can manage and improve these relationships effectively.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with various stakeholders in previous roles. Highlight your ability to build strong relationships and how this has positively impacted your past work.
✨Be Data-Driven
Since the role involves working with data and reports, come prepared with examples of how you've used data analysis to drive decisions or improve processes. This will show your analytical skills and attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's logistics processes and client management strategies. This not only shows your interest in the role but also your proactive approach to understanding how you can contribute.