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- Tasks: Support café operations, assist volunteers, and ensure top-notch customer service.
- Company: Join the vibrant Ilminster Arts Centre team and make a difference.
- Benefits: Flexible hours, opportunity for extra shifts, and a fun work environment.
- Why this job: Gain hands-on experience in catering while working in a creative arts setting.
- Qualifications: Teamwork experience in catering and excellent communication skills required.
- Other info: Potential for career growth and training opportunities available.
The predicted salary is between 11 - 14 £ per hour.
HOURS: 15hrs over three days plus additional hours to cover sickness and holidays. There may also be the opportunity to help with some evening events, which usually fall on a Friday, plus other out of hours events.
Responsibilities
- Support the supervisor in the running, organisation, and delivery of the onsite café at Ilminster Arts Centre.
- Help assist the café volunteers to ensure standards including food hygiene, customer service and health and safety are maintained.
- Help the cafe operation including assisting with food preparation, making drinks and serving food to customers.
- Ensure the highest standard of food quality and presentation.
- Processing customer orders.
- Cash handling and supporting café volunteers to take orders and process payments.
- Train and supervise café volunteers ensuring compliance with food hygiene standards, allergen awareness and health and safety.
- Maintain a clean and tidy environment at all times in the café and preparation areas including washing up.
- Cover the Café Supervisor’s duties in the event of illness or holidays, including food preparation, cashing up, routine cleaning and compliance with environmental health regulations.
- Perform any other duties that may reasonably be required as part of this job role.
Essential Qualifications and Skills
- Experience of working in a team in a catering environment.
- Experience of processing payments and cash transactions.
- Excellent communication and customer care skills.
- Good numeracy and writing skills.
- Ability to work calmly under pressure.
- Neat and tidy personal appearance.
- Maintains and expects high standards of honesty and integrity.
- Willingness to be flexible.
- Prior completion of Food Hygiene Certificate Level 2 (up-to-date training can be provided).
Desirable Qualifications
- First Aid Certificate.
- Experience of working with volunteers.
- Food safety and hygiene certificate Level 3 (training can be provided).
- Barista experience.
Contract and Working Conditions
This is a fixed-term contract but may be extendable. The Arts Centre is currently open 9.30 am – 3 pm on Tuesdays to Saturdays. Standing for long periods is necessary and there may be work outside in summer months. Work entails reasonable lifting of heavy or bulky objects within published health and safety guidelines on manual handling. The Ilminster Arts Centre is a registered charity (1117698).
Application Process
APPLICATIONS: Please send your CV and a letter with details of: Your previous experience, What you can bring to the Arts Centre café, Your availability in terms of a possible start date. Please email your application to jobsilminsterarts.org.uk by no later than midday on Monday 16th February.
Cafe Assistant in Ilminster employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant in Ilminster
✨Tip Number 1
Get to know the café scene! Visit local cafés, chat with staff, and understand what makes a great customer experience. This will help you stand out in interviews by showing your passion for the role.
✨Tip Number 2
Practice your communication skills! Role-play common customer interactions with friends or family. Being able to handle orders and queries smoothly will give you a confidence boost when you’re on the job.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different situations, like covering shifts or helping out during busy events. Employers love candidates who are willing to step up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cafe Assistant in Ilminster
Some tips for your application 🫡
Craft a Personalised CV: Make sure your CV stands out by tailoring it to the Café Assistant role. Highlight any relevant experience in catering, customer service, and teamwork. We want to see how your skills align with what we’re looking for!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for working in a café environment and what you can bring to our team. Don’t forget to mention your availability and any specific experiences that relate to the job.
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase your customer care skills through examples from your past experiences.
Apply Through Our Website: We encourage you to submit your application via our website. It’s the easiest way for us to receive your details and ensures you’re following the correct process. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know the Café Inside Out
Before your interview, take some time to familiarise yourself with the café's menu and services. Understanding what they offer will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Team Spirit
Since teamwork is key in a café environment, be ready to share examples of how you've successfully worked in a team before. Highlight any experience you have with volunteers or in catering, as this will resonate well with the interviewers.
✨Demonstrate Customer Care Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will showcase your excellent communication skills and commitment to providing a great experience.
✨Be Ready for Practical Questions
Expect questions about food hygiene and safety, especially since these are crucial in a café setting. Brush up on your knowledge of food hygiene standards and be prepared to discuss how you would maintain a clean and safe environment.
