At a Glance
- Tasks: Join our ICT team and support applications while learning essential skills.
- Company: North Wales Fire and Rescue Service, dedicated to community safety.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Exciting career growth with hands-on experience in a vital service.
- Why this job: Make a real impact in your community while developing your tech skills.
- Qualifications: Basic Welsh skills and a willingness to learn are essential.
The predicted salary is between 27694 - 28598 £ per year.
We are looking for an Applications Apprentice to join our busy ICT Department, which is normally located at our offices in Conwy. This new role offers a unique opportunity to join a close‑knit team of specialists in infrastructure, desktop support, transformation, and project management. Working closely with the ICT MIS Manager and the Applications Officer, you will receive training and develop whilst studying towards a Digital Skills for Business Level 3 Diploma. You will provide efficient Application Support for NWFRS employees and assist the MIS Manager in the delivery of ICT’s Application Support whilst actively contributing to the ICT Department as a whole.
Key responsibilities:
- Initially manage simple, minimal impact user queries with supervision whilst learning the supported business application and service desk process.
- Learn and undertake upgrade processes, supplier interaction procedures, assist with configuration tasks and support simple problem solving.
Qualifications and requirements:
- Basic Welsh language skills required. Training will be provided to achieve Level 2 proficiency by the end of the 12-month probation period.
- Standard DBS check required.
- Willingness to learn and ability to communicate effectively and work collaboratively.
Although ICT often operates behind the scenes, it is the backbone of everything we do at North Wales Fire and Rescue Service. Ensuring our systems are running smoothly 24/7 is essential to our mission of protecting lives, property, and the environment. By joining our team, you’ll play a direct role in helping us continue to make a real difference in the communities we serve.
Application details:
To apply, please complete and submit your application pack by email to: recruitment@northwalesfire.gov.wales. Closing date for receipt of application forms is 12.00 noon, 01/06/2026. An assessment centre will be held on Friday 12th June with successful candidates being invited to interview on Friday 19th June 2026.
ICT Applications Apprentice employer: Career Choices Dewis Gyrfa Ltd
North Wales Fire and Rescue Service is an exceptional employer, offering a supportive work culture where you can grow your skills in a collaborative environment. As an ICT Applications Apprentice, you'll benefit from comprehensive training, including the opportunity to earn a Digital Skills for Business Level 3 Diploma, while contributing to vital services that protect our communities. Located in Conwy, you'll be part of a dedicated team that values your input and fosters professional development, making it a rewarding place to start your career in IT.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Applications Apprentice
✨Tip Number 1
Get to know the company! Research North Wales Fire and Rescue Service, their values, and their mission. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or family member. Mock interviews can help you feel more confident and prepared when it comes time to meet the team. Remember, it's all about showcasing your willingness to learn and collaborate!
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They might share insights about the role or even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
When you apply, make sure to do it through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate online processes!
We think you need these skills to ace ICT Applications Apprentice
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of ICT Applications Apprentice. We want to see how you can contribute to our team, so don’t hold back!
Show Your Enthusiasm:Let your passion for technology and learning shine through in your application. We love candidates who are eager to grow and develop their skills, so share your excitement about joining our ICT Department!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your thoughts are organised and easy to follow. This will help us understand your potential better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details correctly. Plus, it shows you’re serious about joining our team at North Wales Fire and Rescue Service.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the basics of ICT applications and support. Brush up on common software used in the industry and be ready to discuss how you can contribute to the team. Familiarise yourself with the specific applications mentioned in the job description.
✨Show Your Willingness to Learn
Since this is an apprenticeship, emphasise your eagerness to learn and grow. Prepare examples of how you've tackled new challenges in the past, whether in school or during any previous work experience. This will show that you're ready to take on the training and development opportunities.
✨Brush Up on Your Welsh
Basic Welsh language skills are required for this role, so practice a few key phrases. Being able to demonstrate your commitment to improving your Welsh will impress the interviewers and show that you’re serious about fitting into the team.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
