At a Glance
- Tasks: Scoop and serve delicious ice creams, creating memorable moments for guests.
- Company: Join the fun team at Haven, known for its inclusive culture.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible shifts with great career development opportunities await you.
- Why this job: Craft tasty treats while making guests smile in a vibrant atmosphere.
- Qualifications: Customer service skills and a friendly attitude are key.
The predicted salary is between 12 - 12 € per hour.
Join our One Great Team at Haven as a Bertie's Ice Cream Team Member. In this role, you’ll craft tasty ice creams and dreamy sundaes, creating memorable moments for our guests, one scoop at a time.
Key Responsibilities
- Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
- Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
- Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
- Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.
Requirements
- Previous experience as an Ice Cream Assistant is a plus, but not essential.
- Experience in a customer-facing or food service role is beneficial.
- Strong guest service skills and a positive, friendly attitude.
- Ability to work flexible shifts, including weekends and holidays as required.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and more.
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
Ice Cream Assistant employer: Career Choices Dewis Gyrfa Ltd
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Bertie's Ice Cream Team Member, you'll enjoy comprehensive training, career development opportunities, and exclusive perks like discounts on dining and holidays, all while creating delightful experiences for our guests in a fun, seasonal environment.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Ice Cream Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Haven's values and what they stand for. This way, you can show them you're not just another candidate but someone who genuinely fits into their One Great Team.
✨Tip Number 2
Practice your guest service skills! Since this role is all about creating memorable moments for guests, think of examples from your past experiences where you went above and beyond for customers. Share these stories during your chat!
✨Tip Number 3
Be ready to showcase your personality! The ice cream business is all about fun and positivity, so let your friendly attitude shine through. Smile, be enthusiastic, and don’t be afraid to show your love for ice cream!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer, making it easier for you to join our awesome team.
We think you need these skills to ace Ice Cream Assistant
Some tips for your application 🫡
Show Your Passion for Ice Cream:When you're writing your application, let your love for ice cream shine through! Share any fun experiences you've had with ice cream or how you enjoy creating delightful treats. We want to see your enthusiasm!
Highlight Your Customer Service Skills:Since this role is all about making our guests happy, make sure to mention any previous experience in customer service. Talk about how you’ve gone the extra mile to create a positive experience for customers – we love that!
Keep It Neat and Tidy:Just like we keep our ice cream counter clean, your application should be well-organised and free of typos. Take a moment to proofread your application before hitting send. A tidy application shows attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Ice Cream Flavours
Familiarise yourself with the different ice cream flavours and sundaes that Bertie's offers. Being able to discuss your favourites and suggest combinations will show your enthusiasm for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, sharing these stories will highlight your suitability for creating memorable moments for guests.
✨Emphasise Teamwork
Since this role involves collaborating with others, think of instances where you worked well in a team. Discuss how you contributed to a positive atmosphere and helped ensure smooth service, as this aligns perfectly with what they’re looking for.
✨Dress the Part
Even though it’s a casual job, dressing smartly for the interview can make a great impression. Opt for something neat and tidy that reflects your personality while still being appropriate for a food service environment.
