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- Tasks: Help vulnerable households find housing solutions and prevent homelessness.
- Company: Join a dedicated Housing Solutions Team in Conwy making a real difference.
- Benefits: Flexible working, generous leave, pension scheme, and health benefits.
- Why this job: Be part of transformational change and positively impact your community every day.
- Qualifications: Motivated individuals with a passion for helping others and strong communication skills.
- Other info: Supportive team environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Do you want to make a difference to households in housing need? We are looking for an extremely motivated and resilient individual to join our Housing Solutions Team to help prevent and relieve homelessness in Conwy. You will be the frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the County.
You will work as part of a team of Housing Support Assistants to be the first point of contact for people experiencing homelessness or in housing need. This could be in person or over the phone. We are looking for someone who wants to help people and provide assistance to them to get the help they need to resolve their housing problem.
You will work closely with the Housing Solutions Assessment Officers and Duty to ensure appropriate triaging, signposting and data inputting of new cases to support the service. This is an exciting time to be joining the Housing Solutions service in Conwy. We have recently restructured as we move forward with our Rapid Rehousing Transition Plan, aiming to make homelessness rare, brief and unrepeated in the County.
We are seeking highly motivated and enthusiastic individuals who want to get the very best outcomes for residents of the County. You will be joining a busy and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference. Housing Solutions is a fast-paced frontline team and the ability to be flexible, prioritise work and be a team player is the key to success in this role.
Within the team you will feel supported by your committed and highly motivated colleagues. There is also a dedicated team of experienced, supportive and readily available managers. The management support will be available through regular formal supervision and informal daily check-ins.
You will have the opportunity of working flexibly from both home and the state of the art ‘Coed Pella’ office in Colwyn Bay, which allows you to be in contact with partner departments including Social Care, Youth Justice, Education, Youth Services and many others. We promote and understand the importance of a positive and healthy work-life balance and can offer a range of flexible working solutions.
You will benefit from a substantial rewards package, which includes a Local Government Pension Scheme, minimum of 26 days annual leave (depending on previous Local Authority service), Occupational Sick Pay and staff benefits including salary sacrifice cars, Cycle to Work, cashback healthcare, discounts plus much more.
Manager details for informal discussion: Lisa Roberts, Housing Solutions Team Leader (01492 576341 / Lisa.robertsconwy.gov.uk)
Welsh Language Skills: The ability to communicate in Welsh is essential for this post.
Proud member of the Disability Confident employer scheme.
Housing Support Assistant employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your skills align with their goals, especially around preventing homelessness and supporting vulnerable individuals.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to making a difference in people's lives. This will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our Housing Solutions Team and making a positive impact in Conwy.
We think you need these skills to ace Housing Support Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Support Assistant. We want to see your passion for helping those in housing need shine through!
Showcase Your Resilience: This role requires a motivated and resilient individual, so don’t shy away from sharing examples of how you've overcome challenges in the past. We love to see that can-do attitude!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be the first point of contact for vulnerable individuals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Housing Support Assistant. Understand the challenges faced by those experiencing homelessness and be ready to discuss how you can contribute to making a positive difference in their lives.
✨Show Your Motivation
Be prepared to share personal experiences or stories that highlight your passion for helping others. This role requires resilience and empathy, so demonstrating your commitment to supporting vulnerable individuals will set you apart.
✨Team Player Mindset
Since this position involves working closely with a team, emphasise your ability to collaborate effectively. Share examples of how you've worked well in teams before, especially in fast-paced environments, to show you're ready to jump in and support your colleagues.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Housing Solutions Team and the Rapid Rehousing Transition Plan. This shows your genuine interest in the role and helps you understand how you can best fit into their vision for the future.
