Hotel Receptionist — Guest Experience Champion
Hotel Receptionist — Guest Experience Champion

Hotel Receptionist — Guest Experience Champion

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our hotel, greeting guests and ensuring a smooth check-in/check-out experience.
  • Company: Join a leading hospitality organisation known for exceptional guest service.
  • Benefits: Enjoy a competitive salary, health cash plan, and generous leave entitlements.
  • Why this job: Make guests feel welcome and create memorable experiences every day.
  • Qualifications: Excellent communication skills and a calm, warm demeanour under pressure.
  • Other info: Perfect opportunity for those passionate about hospitality and guest satisfaction.

The predicted salary is between 24000 - 36000 £ per year.

A hospitality organization in the United Kingdom is looking for a Receptionist to be the welcoming face of their hotel. The role involves greeting guests, assisting with check-in/check-out, and providing exceptional service.

Ideal candidates should be calm under pressure, have excellent communication skills, and bring a warm demeanor.

The position offers a competitive salary and various benefits including a health cash plan and generous leave entitlements.

Hotel Receptionist — Guest Experience Champion employer: Career Choices Dewis Gyrfa Ltd

Join a leading hospitality organisation in the UK, where you will be at the forefront of creating memorable guest experiences as a Hotel Receptionist. With a strong emphasis on employee well-being, we offer a competitive salary, a health cash plan, and generous leave entitlements, all within a supportive work culture that values growth and development. Embrace the opportunity to thrive in a dynamic environment that celebrates teamwork and exceptional service.
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Contact Detail:

Career Choices Dewis Gyrfa Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Receptionist — Guest Experience Champion

Tip Number 1

Make sure to research the hotel and its values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being their Guest Experience Champion.

Tip Number 2

Practice your communication skills! Role-play common scenarios you might face as a receptionist, like handling guest complaints or providing information about local attractions. This will help you stay calm under pressure.

Tip Number 3

Dress the part! First impressions matter, especially in hospitality. Wear something smart and professional to show that you take the role seriously and are ready to represent the hotel.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Hotel Receptionist — Guest Experience Champion

Customer Service
Communication Skills
Calm Under Pressure
Warm Demeanor
Check-in/Check-out Assistance
Problem-Solving Skills
Attention to Detail
Multitasking

Some tips for your application 🫡

Show Your Personality: When writing your application, let your warm and welcoming personality shine through. We want to see how you connect with guests and create a positive atmosphere, so don’t be afraid to show us who you are!

Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've handled guest interactions and provided exceptional service in the past, so give us the details!

Keep It Professional Yet Friendly: While we want to see your friendly side, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Show Your Warmth

As a Hotel Receptionist, your warm demeanour is key. Practice greeting friends or family with a smile and friendly tone. This will help you convey the welcoming atmosphere the hotel aims to provide.

Master the Check-In/Check-Out Process

Familiarise yourself with common check-in and check-out procedures. You might even want to role-play these scenarios with a friend. Being confident in these processes will show that you're ready to handle the job's demands.

Stay Calm Under Pressure

Think of potential high-pressure situations you might face, like a busy check-in time. Prepare responses on how you would manage stress and keep guests happy. This will demonstrate your ability to maintain composure when things get hectic.

Communicate Clearly

Practice your communication skills by explaining simple concepts to someone unfamiliar with them. Clear communication is vital in hospitality, so showing that you can articulate well will set you apart from other candidates.

Hotel Receptionist — Guest Experience Champion
Career Choices Dewis Gyrfa Ltd

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