At a Glance
- Tasks: Deliver top-notch customer service in a lively bar and restaurant environment.
- Company: Join Genting Casinos, a leading name in the UK leisure industry.
- Benefits: Enjoy great pay, flexible hours, and awesome perks like gym discounts and private healthcare.
- Other info: Participate in exciting events like pub quizzes and football tournaments.
- Why this job: Be part of a fun team and make customers smile every day!
- Qualifications: No experience needed, just a positive attitude and a love for teamwork.
The predicted salary is between 20000 - 25000 € per year.
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.
Key skills and responsibilities include:
- Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
- Being an effective team player who contributes to business improvement.
- Till operation and cash handling.
- Prepare and serve food and drinks ensuring a high standard of presentation.
- Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.
If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Hospitality Team Member employer: Career Choices Dewis Gyrfa Ltd
Genting Casinos is an exceptional employer that prioritises employee wellbeing and development, offering a competitive salary alongside a comprehensive benefits package including private healthcare, flexible working options, and career advancement opportunities through the Genting Academy. Our vibrant work culture fosters teamwork and inclusivity, ensuring that every team member feels valued and engaged while enjoying a fun and dynamic environment in the heart of the leisure industry.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Genting Casinos. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your flexibility! The job requires working various shifts, so be prepared to discuss your availability. Highlight any previous experience working in fast-paced environments and how you managed your time effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Genting family.
We think you need these skills to ace Hospitality Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your bubbly personality shine through! We want to see your passion for customer service and how you can bring a fun vibe to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in hospitality or customer service that align with what we’re looking for at Genting Casinos.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to explore more about what we offer at Genting Casinos.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your Personality
As a hospitality team member, your bubbly personality is key! Make sure to let your enthusiasm shine through during the interview. Smile, engage with your interviewer, and share examples of how you've provided excellent customer service in the past.
✨Know the Company
Do a bit of homework on Genting Casinos before your interview. Familiarise yourself with their values, services, and what makes them stand out in the leisure industry. This will show that you're genuinely interested and ready to contribute to their team.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with difficult customers or working under pressure. Think of examples from your previous experiences that demonstrate your problem-solving skills and ability to work as part of a team.
✨Dress the Part
Even though the role is in a fun environment, it's important to dress smartly for your interview. Aim for a polished look that reflects the professionalism expected in the hospitality industry. This shows respect for the opportunity and sets a positive tone.
