At a Glance
- Tasks: Lead and motivate a fun pub team while delivering memorable guest experiences.
- Company: Join Marston's, an award-winning local pub company that values its people.
- Benefits: Enjoy 30% off at all venues, reliable hours, and a £4.50 meal deal.
- Other info: Flexible hours to fit around your studies and opportunities for career advancement.
- Why this job: Gain valuable experience and work towards a Level 3 Hospitality Supervisor qualification.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 15000 - 20000 € per year.
We're on the lookout for a Supervisor to join our team! Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun! At Marston's, you will be working towards your Hospitality Academy Supervisor Apprenticeship Level 3 qualification over the course of 15 months.
Responsibilities
- Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!
What you get from us
You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part-time hours offered to work around your family or higher education.
- Marston's Cheers Reward.
Hospitality Supervisor Apprenticeship Level 3 employer: Career Choices Dewis Gyrfa Ltd
At Marston's, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. As a Hospitality Supervisor Apprentice, you'll enjoy a supportive environment where your growth is prioritised, with opportunities to advance into management roles. With benefits like flexible hours, generous discounts, and a focus on employee well-being, working at our award-winning pubs means being part of a fun and dynamic team dedicated to creating memorable experiences for our guests.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor Apprenticeship Level 3
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with staff and customers to understand what makes them tick. This will help you tailor your approach when you apply.
✨Tip Number 2
Show off your personality! When you get the chance to meet the team or attend an interview, let your passion for hospitality shine through. We want to see how you can bring joy to our guests and team!
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just wait around. Reach out to us directly, ask questions, and express your enthusiasm. It shows initiative and we love that!
✨Tip Number 4
Prepare for the unexpected! In a fast-paced environment like ours, thinking on your feet is key. Practice scenarios where you might need to make quick decisions, so you’re ready to impress us during your interview.
We think you need these skills to ace Hospitality Supervisor Apprenticeship Level 3
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and how you create joyful moments for guests.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'leading', 'motivating', and 'customer service', to show we’re on the same page about what you bring to the table.
Highlight Relevant Experience:Don’t forget to mention any previous roles as a Supervisor or Team Leader. We want to see how your past experiences have prepared you for this exciting opportunity at Marston's!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and for you to stay updated on your progress!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Pub Inside Out
Before your interview, take some time to research Marston's and their values. Familiarise yourself with their menu, special events, and any recent news. This shows your genuine interest in the company and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can create those moments of joy for both guests and staff.
✨Demonstrate Customer Service Excellence
Customer service is key in hospitality. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your ability to think on your feet and provide exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the team culture, training opportunities, or what success looks like in the Supervisor role. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.
