At a Glance
- Tasks: Assist the director with admin tasks, customer calls, and order processing.
- Company: Join a friendly family-run business with a supportive atmosphere.
- Benefits: Earn £15 per hour with flexible hours and potential for future work.
- Other info: Temporary role with opportunities for growth in 2027.
- Why this job: Gain valuable experience in administration and customer service this summer.
- Qualifications: Must be organised, detail-oriented, and proficient in Microsoft Office.
The predicted salary is between 15 - 15 £ per hour.
We are a small family seasonal business who are looking for a personal assistant to help the director with administration and secretarial support, answering customer calls and a variety of other tasks. There will be some flexibility in the hours, 3 hours a day Mon-Fri. The applicant must be available 4th - 7th, 10th and 11th Aug 2026. This position is temporary throughout 2026 summer months, with the possibility of hours April-Sep 2027.
You will be:
- Maintaining accurate database entries, receipts and invoices.
- Processing the daily orders.
- Monitoring and sometimes responding to emails.
- Speaking to customers, taking orders and advising when needed.
- Undertaking tasks delegated by the director.
This job description is provided as an outline of the key tasks and responsibilities. The applicant must be flexible in the duties performed and is expected that similar duties not specially listed above will be carried out as and when required. The job may change over time to reflect the changing needs of the business.
We are looking for someone who:
- Is a fast learner.
- Communicates clearly and professionally.
- Is organised, proactive, and able to manage competing priorities.
- Demonstrates excellent attention to detail.
- Has knowledge and experience of software such as Microsoft Office, Word, Outlook and Excel.
- Can deal efficiently with emails, telephone queries and sales.
- Handles correspondence including emails, phone calls, and messages with professionalism and courtesy.
- Has a comfortable, confident and professional phone manner.
Personal Assistant / Administration / secretarial support and sales in High Peak employer: Career Choices Dewis Gyrfa Ltd
At Novaquatics Ltd, we pride ourselves on being a small, family-run business that values flexibility and personal growth. Our supportive work culture encourages open communication and teamwork, making it an ideal environment for those looking to develop their skills while contributing to our seasonal operations. With the opportunity to gain hands-on experience in administration and customer service, this role offers a rewarding experience in a friendly and dynamic setting.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Personal Assistant / Administration / secretarial support and sales in High Peak
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Career Choices Dewis Gyrfa Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Career Choices Dewis Gyrfa Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Personal Assistant / Administration / secretarial support and sales in High Peak
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Career Choices Dewis Gyrfa Ltd.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Career Choices Dewis Gyrfa Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Career Choices Dewis Gyrfa Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
