At a Glance
- Tasks: Deliver friendly service, support colleagues, and ensure a great shopping experience.
- Company: Join the Co-op team in a welcoming and inclusive environment.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts with full training and career progression opportunities.
The predicted salary is between 10 - 15 £ per hour.
Location: Church Road, New Mills, SK22 4NG.
Pay: £12.60 per hour.
Contract: 12 hours per week regular overtime, permanent contract, part time.
Working pattern: varied shifts including early mornings (5am store opening), afternoons, late evenings (11pm store closing) and weekends, to be discussed at interview.
Full, paid training provided. You can apply for this role using your mobile device (no CV needed). You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
What you’ll do:
- Friendly and thoughtful service
- You’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone’s day better
- Supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal
- Keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services
- Make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Get involved in all kinds of activities and events
This job would suit people who have a genuine care for the needs of customers and members:
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream - a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
Customer Team Member in High Peak employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in High Peak
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. This will help you shine during the interview when they ask about your experience.
✨Tip Number 3
Be ready to discuss your flexibility with shifts. Since the role involves varied hours, showing that you're adaptable will make you stand out as a candidate who can fit into their team seamlessly.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and get your application in – we’re excited to see you join the team!
We think you need these skills to ace Customer Team Member in High Peak
Some tips for your application 🫡
Keep it Simple: When applying, remember that you don’t need a CV! Just focus on filling out the application form clearly and concisely. We want to see your personality shine through!
Show Your Customer Skills: Since this role is all about putting customers first, make sure to highlight any experience you have in customer service. Share examples of how you've made someone's day better!
Be Flexible: We love candidates who are open to working varied shifts. Mention your availability in the application so we know you’re ready to jump in whenever needed!
Take Your Time with Assessments: Don’t rush through the online assessments! They’re a chance for us to get to know you better, so take your time and give thoughtful answers.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to customer service and community involvement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Team Member, great people skills are essential. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Highlight your ability to build positive relationships, as this is key to delivering a fantastic shopping experience.
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability during the interview. Think about how flexible you can be with early mornings, late evenings, and weekends. Showing that you're adaptable will make you a more attractive candidate.
✨Embrace Change and Problem Solving
Co-op values a positive approach to change and problem-solving. Think of situations where you've had to adapt to new processes or tackle challenges. Share these experiences during your interview to demonstrate your readiness to contribute to a dynamic work environment.