At a Glance
- Tasks: Support nurses in providing compassionate care to patients in the Emergency Department.
- Company: Join The Shrewsbury and Telford Hospital NHS Trust, a leader in patient care.
- Benefits: Flexible hours, strong commitment to education, and a supportive team environment.
- Other info: Opportunities for growth in a dynamic and rewarding healthcare setting.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: Caring attitude, strong communication skills, and ability to work in a team.
The predicted salary is between 23615 - 25674 € per year.
An exciting opportunity has become available to recruit Healthcare Assistants to work within the Emergency Department at The Royal Shrewsbury Hospital. We have both full time and part time positions available.
Key Responsibilities
- This role supports registered nurses in providing safe and caring support to patients.
- It involves helping patients with everyday needs such as washing, eating, drinking and moving safely.
- You will check and record basic health information and report any concerns to a nurse.
- The job includes keeping the ward clean, tidy and well-organised, and helping with basic admin tasks.
- You will work flexibly across different wards and follow all training, policies and safety rules.
- Good communication, kindness and respect for patients and their individual needs are essential.
Qualifications and Attributes
- We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment.
- You must have good communication skills and be able to work well as part of a team.
- You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service.
In return we offer you a strong commitment to teaching and education, whilst working within a friendly and supportive working environment and a team who are committed to providing and maintaining high standards of patient care.
Values
Our Poppy’s Promise Commitment: We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times. We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding. By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.
This advert closes on Tuesday 12 May 2026.
Healthcare Assistant - Accident and Emergency | The Shrewsbury and Telford Hospital NHS Trust employer: Career Choices Dewis Gyrfa Ltd
The Shrewsbury and Telford Hospital NHS Trust is an exceptional employer, offering a supportive and compassionate work environment for Healthcare Assistants in the Emergency Department. With a strong commitment to education and professional development, employees are encouraged to grow their skills while providing vital care to patients. The Trust values teamwork, effective communication, and respect, ensuring that every staff member plays a crucial role in delivering high-quality healthcare in a dynamic setting.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Assistant - Accident and Emergency | The Shrewsbury and Telford Hospital NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former Healthcare Assistants at The Shrewsbury and Telford Hospital NHS Trust. Ask them about their experiences and any tips they might have for landing the job. Personal connections can give you insights that you won’t find in the job description.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and teamwork. Think about scenarios where you demonstrated compassion and effective communication. We want you to show how you embody the values of kindness and respect that are crucial for this role.
✨Tip Number 3
Dress the part! When you go for your interview, wear something professional but comfortable. You want to make a good impression while also feeling at ease. Remember, you’re applying for a role where you’ll be caring for others, so let that shine through in your appearance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and committed to providing high-quality patient care. Let’s get you on board!
We think you need these skills to ace Healthcare Assistant - Accident and Emergency | The Shrewsbury and Telford Hospital NHS Trust
Some tips for your application 🫡
Show Your Caring Side:When writing your application, let your compassion shine through! Share experiences where you've helped others or demonstrated kindness. We want to see how you embody the values of compassionate care.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit!
Highlight Teamwork Skills:Since you'll be working closely with nurses and other staff, emphasise your ability to work as part of a team. Share examples of how you've collaborated in previous roles, as teamwork is key in our environment.
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Healthcare Assistant in the Emergency Department. Familiarise yourself with tasks like patient support, basic health checks, and maintaining a clean environment. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Compassion
During the interview, highlight your caring nature and ability to communicate effectively. Share examples from your past experiences where you've shown kindness and respect towards patients or colleagues. This aligns perfectly with the values of The Shrewsbury and Telford Hospital NHS Trust.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about how you would respond to various patient needs or emergencies, and be ready to explain your thought process clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the hospital's approach to patient care. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
