At a Glance
- Tasks: Lead partnerships and drive enterprise account growth in a dynamic fintech environment.
- Company: Join a forward-thinking fintech company with a focus on innovation and customer success.
- Benefits: Enjoy private medical, group income protection, car allowance, and a bonus scheme.
- Other info: Hybrid work model with opportunities for travel and professional growth.
- Why this job: Make a significant impact by shaping partnership strategies and enhancing customer satisfaction.
- Qualifications: Proven leadership in account management and experience in SaaS and B2B environments.
The predicted salary is between 80000 - 100000 £ per year.
About this job
Head of Partnerships – West Midlands. Hybrid: 2 days per week in the office, 3 days travelling to customer sites. Enterprise Level Account Management and Sales experience required, Fintech experience is desirable. This is a strategic senior leadership position focused on supporting enterprise account growth through increasing account value, driving adoption of services, and maximising retention through partner strategy. The role will contribute to account management strategy alongside senior stakeholders, drive customer success within the channel, act as a conduit for issue resolution, and line‑manage a team of account managers.
The ideal candidate will have:
- SaaS environment experience (essential)
- Enterprise level client relations, Customer Success or Account Management experience (essential)
- Strong and inspirational leadership
- Strategic and commercially focused approach
- Excellent stakeholder communication skills
- Analytic approach using data‑driven insight
- Proficiency in B2B Customer Journey Management
- Evidence of driving B2B customer satisfaction
- Demonstrated experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth
- Ability to act as an escalation point for customer issues
Additional requirements:
- Qualified UK Driver’s Licence (regular customer travel required)
- Experience in regulated industries such as Finance, Pensions, or Insurance (desirable)
- Experience with full SDLC (desirable)
Benefits: Private Medical, Group Income Protection, Car Allowance, Bonus Scheme.
Head of Partnerships employer: Career Choices Dewis Gyrfa Ltd
As a leading player in the Fintech sector, our company offers an exceptional work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide comprehensive benefits including private medical insurance and a bonus scheme, alongside opportunities for professional development in a hybrid working model that balances office presence with customer engagement. Join us in the West Midlands to be part of a dynamic team where your strategic leadership will drive meaningful impact and success.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
