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- Tasks: Assist customers in the Golf Shop and drive sales of golf products.
- Company: Join the iconic wellbeing brand, Champneys, at Mottram Hall.
- Benefits: Enjoy health incentives, discounts, spa days, and a supportive work environment.
- Other info: Access to wellness programmes and exciting colleague events.
- Why this job: Be part of a dynamic team that values individual and team success.
- Qualifications: Strong customer service skills and a passion for retail.
The predicted salary is between 25000 - 27000 £ per year.
Set within the busy Golf Shop, the Retail Assistant requires a high energy, sales focused individual who deals with all customer enquiries in a courteous and professional manner. The role also demands an individual that is able to drive revenue and to ensure that all opportunities are maximised to sell golf products, whilst providing excellent guest service. Both exceptional customer service and communication skills are essential for this role, and the successful candidate must be able to demonstrate their ability to deliver this. The ideal candidate will possess a hunger to produce a high quality of work in a retail environment that celebrates individual and team success.
Some duties and responsibilities include:
- Ensure that golfers adhere to their allocated tee time and maintain pace of play on the golf course.
- Remove golfers from the course if slow play continues and course rules are broken.
- Inform guests of course rules, check they are dressed appropriately and are showing a guest bag tag.
- Maintain the presentation of the buggy fleet. Any buggies that have any defects must be reported to the Head of Golf Operations and placed out of action.
- Ensure that trolleys are in clean working order.
As an iconic wellbeing brand, you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company, but you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
- Champneys experiences (such as an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required
- Other perks such as shopping discounts and financial support
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our properties
- Complimentary Spa Day on completion of your probationary period
- 50% discount on all Champneys products
- Great discounts on our partner products Elemis and Clarins
- Discounted membership to our exceptional health clubs
- Merlin Entertainments Attraction
- Introduce a friend incentive
- Long Service celebrations
- Free parking (Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only)
- Professional Uniform
Golf Retail Assistant employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Retail Assistant
✨Tip Number 1
Get to know the golf retail scene! Visit local shops, chat with staff, and understand what makes a great customer experience. This will help you stand out when you talk about your passion for golf and retail during interviews.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with friends or family. Being able to demonstrate your ability to handle enquiries professionally will show employers you're ready to deliver exceptional service.
✨Tip Number 3
Show off your sales skills! Think of ways you can drive revenue in a retail environment. Prepare examples of how you've maximised sales opportunities in the past, and be ready to share them in your interview.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your enthusiasm for the role and how you can contribute to our success at Champneys.
We think you need these skills to ace Golf Retail Assistant
Some tips for your application 🫡
Show Your Passion for Golf: When writing your application, let your love for golf shine through! Mention any personal experiences or achievements related to the sport. We want to see that you’re not just looking for a job, but that you genuinely care about the game and the community.
Highlight Customer Service Skills: Since this role is all about providing excellent guest service, make sure to showcase your customer service skills in your application. Share specific examples of how you've gone above and beyond for customers in the past. We love to see candidates who can connect with guests!
Be Professional Yet Approachable: While we want you to be friendly and relatable, remember to maintain a professional tone in your written application. Use clear language and avoid slang. This shows us that you can balance being personable with professionalism, which is key in our retail environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Champneys!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Golf Stuff
Brush up on your golf knowledge before the interview. Familiarise yourself with the latest golf products, trends, and any specific offerings at Champneys Mottram Hall. This will show your passion for the sport and help you engage with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a difficult issue. This will demonstrate your ability to handle enquiries courteously and professionally.
✨Demonstrate Team Spirit
Since the role values individual and team success, be ready to discuss how you work well in a team. Share experiences where you collaborated with colleagues to achieve a common goal, highlighting your enthusiasm for contributing to a positive work environment.
✨Dress the Part
Make sure to dress appropriately for the interview, reflecting the professional image of the golf shop. A smart-casual outfit that aligns with the brand's ethos will not only make a good impression but also show that you understand the importance of presentation in retail.