At a Glance
- Tasks: Lead a team to provide high-quality mental health support in a welcoming environment.
- Company: Join Swindon & Gloucestershire Mind, a leader in mental health services.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for networking and community impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing mental health services and strong communication skills.
The predicted salary is between 37000 - 44000 £ per year.
The Service Manager will provide operational leadership for Alexandra Wellbeing House, a short‑term mental health retreat service delivered by Swindon & Gloucestershire Mind in partnership with Gloucestershire Health & Care NHS Foundation Trust. The service supports adults aged 18 experiencing acute emotional distress and aims to provide earlier intervention, prevent escalation to crisis and reduce the need for inpatient admission.
The successful candidate will lead and manage a multidisciplinary team of practitioners and counsellors to deliver safe, high‑quality and person‑centred support within a welcoming and recovery‑focused environment.
- Leading the day‑to‑day operational management of Alexandra Wellbeing House.
- Providing leadership, supervision, support and development to staff and volunteers.
- Ensuring the delivery of high‑quality, person‑centred and trauma‑informed mental health support.
- Working collaboratively with Gloucestershire Health & Care NHS Foundation Trust, Crisis Teams, Community Mental Health Teams, Emergency Department teams and third‑sector partners to strengthen referral pathways and improve outcomes.
- Supporting the ongoing development and enhancement of the service in collaboration with senior leadership and external partners.
- Managing safeguarding, risk assessment and incident reporting processes in line with organisational policies and procedures.
- Monitoring service quality, performance and outcomes, including producing reports for commissioners and stakeholders.
- Reviewing feedback from people accessing the service to support continuous improvement and best practice.
- Promoting a positive, inclusive and supportive culture for both staff and people using the service.
- Ensuring compliance with health and safety, data protection, safeguarding and organisational policies.
- Supporting partnership working, networking and promotion of the service across Gloucestershire.
The role requires strong leadership, communication and organisational skills, alongside experience of managing mental health or wellbeing services and working collaboratively across statutory and voluntary sector organisations. The postholder will participate in an on‑call rota and will be required to work on site within Gloucestershire. Travel across the county may also be required.
Swindon & Gloucestershire Mind is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
Service Manager, Alexandra Wellbeing House in Gloucester employer: Career Choices Dewis Gyrfa Ltd
Swindon & Gloucestershire Mind is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. As a Service Manager at Alexandra Wellbeing House, you will lead a dedicated team in a meaningful role that directly impacts the lives of individuals experiencing mental health challenges, all while benefiting from collaborative partnerships with local health services. With a commitment to continuous improvement and a focus on trauma-informed care, this position provides a unique opportunity to make a difference in the community while developing your leadership skills in a nurturing environment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager, Alexandra Wellbeing House in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to Swindon & Gloucestershire Mind. A friendly chat can open doors and give you insights that might just land you that Service Manager role.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've led teams or improved services in the past. We want to see how you can bring that experience to Alexandra Wellbeing House.
✨Tip Number 3
Be ready to discuss collaboration! This role involves working with various teams and partners, so prepare to talk about your experiences in building relationships and working together to achieve common goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager, Alexandra Wellbeing House in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in managing mental health services and working with multidisciplinary teams, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:We want to see how you've led teams in the past. Share specific examples of how you've supported staff and volunteers, and how you've created a positive, inclusive culture. This is key for us at Alexandra Wellbeing House!
Emphasise Collaboration:Since the role involves working with various partners, make sure to mention any experience you have in collaborative projects. We love seeing how you've strengthened referral pathways or improved outcomes through teamwork.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our mission and values.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of mental health services, especially those related to acute emotional distress. Familiarise yourself with the principles of trauma-informed care and person-centred support, as these will be key in your role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing multidisciplinary teams. Think about times when you've successfully supported staff development or improved service delivery, as these will resonate well with the interviewers.
✨Collaboration is Key
Be ready to discuss how you've worked with various stakeholders in the past. Highlight any partnerships you've built with other organisations, especially in the mental health sector, and how these collaborations have led to better outcomes for service users.
✨Emphasise Continuous Improvement
Demonstrate your commitment to quality by discussing how you've used feedback to enhance services. Prepare to talk about specific instances where you've implemented changes based on user feedback or performance monitoring, showing that you're proactive about best practices.
