At a Glance
- Tasks: Manage a diverse portfolio of residential properties and ensure high standards of service.
- Company: Join Pinnacle Group, a leader in property management with a commitment to excellence.
- Benefits: Enjoy flexible working, additional leave, and discounts at your favourite retailers.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Make a real difference in the community while developing your career in property management.
- Qualifications: Experience in housing management and strong IT skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Pinnacle Group are looking for an experienced Property Manager to join our Homes Division, overseeing a diverse residential portfolio across Gloucestershire, Worcestershire, Herefordshire and the wider regional area. This is a field-based role with a strong element of site ownership, managing a portfolio of circa 700 properties across locations including Worcester, Ross on Wye, Lydney, Hereford and Swindon.
As a key representative of Pinnacle and its clients, you will take full accountability for your sites, ensuring they are well maintained, fully compliant and consistently delivering a high standard of service to residents and stakeholders.
Key Responsibilities- Report directly to the Team Manager and deliver on the strategic and operational objectives set for the portfolio.
- Take full ownership and accountability for the assigned sites, ensuring they are maintained to a high standard and meet all contractual and compliance requirements.
- Monitor the performance of contractors and service providers, holding them accountable for the quality and timeliness of their work.
- Manage all property management functions, including void turnarounds (viewings, sign-ups, mutual exchanges), inventory management, and check‑out appointments.
- Address and manage anti‑social behaviour cases, including the preparation and serving of legal notices, and represent the organisation in court proceedings when necessary.
- Respond to tenant and client enquiries via telephone and written correspondence, ensuring timely and professional communication.
- Prepare and support the production of accurate and timely monthly/quarterly client reports.
- Conduct regular estate inspections, identify issues in communal areas, and ensure that required actions are completed without delay.
- Work in partnership with the Technical Team to oversee health and safety compliance and ensure timely resolution of any actions.
- Manage residential compliance, log and track tenant repairs using Qube PM software and client systems and oversee defect resolution.
- Maintain accurate and up‑to‑date tenancy records and ensure full compliance with legal and policy requirements.
- Strong knowledge of affordable rent housing, residential lettings and the wider property sector.
- Good understanding of housing legislation and current best practice.
- Proven experience in front‑line housing management.
- Ability to manage the full housing management cycle including voids, sign‑ups, estate inspections and repairs.
- Excellent IT skills, including Word and Excel, with strong report‑writing capability.
- Full driving licence with willingness to travel across sites, alongside strong organisation and diary‑management skills.
- CIH or ARLA qualification would be advantageous.
- A full driving licence is required.
- Additional leave packages
- Pension plans
- Discounts at favourite retailers
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plan
Proud member of the Disability Confident employer scheme.
Equality and Diversity: We welcome applications from all backgrounds, particularly from those who represent the communities we serve.
Property Manager in Gloucester employer: Career Choices Dewis Gyrfa Ltd
Pinnacle Group is an exceptional employer, offering a dynamic work environment for Property Managers who are passionate about delivering high-quality service across a diverse residential portfolio in the beautiful regions of Gloucestershire, Worcestershire, and Herefordshire. With a strong commitment to employee growth, Pinnacle provides extensive benefits including flexible working arrangements, personal development plans, and a supportive culture that values diversity and inclusion, making it an ideal place for professionals seeking meaningful and rewarding careers.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for a new role. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your experience in property management. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by researching Pinnacle Group and understanding their values and portfolio. Be ready to discuss how your experience aligns with their needs, especially in managing diverse residential properties.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Pinnacle Group.
We think you need these skills to ace Property Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in managing residential properties and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Achievements:When detailing your experience, focus on specific achievements. Did you improve tenant satisfaction or streamline processes? We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Portfolio
Before the interview, take some time to research Pinnacle Group and their residential portfolio. Familiarise yourself with the areas they cover, such as Gloucestershire and Worcestershire, and understand the specific challenges and opportunities in property management within these regions.
✨Showcase Your Compliance Knowledge
Since compliance is a big part of the role, be prepared to discuss your understanding of housing legislation and best practices. Bring examples from your past experience where you ensured compliance and how you handled any issues that arose.
✨Demonstrate Strong Communication Skills
As a Property Manager, you'll need to communicate effectively with tenants and clients. During the interview, practice clear and professional communication. You might even want to prepare a few scenarios where you successfully resolved tenant enquiries or managed difficult situations.
✨Highlight Your Organisational Skills
With a portfolio of around 700 properties, organisation is key. Be ready to discuss how you manage your time and tasks efficiently. Share specific tools or methods you use for diary management and tracking repairs, as this will show your potential employer that you're up for the challenge.
