At a Glance
- Tasks: Oversee a diverse residential portfolio and ensure high standards of service.
- Company: Join Pinnacle Group, a leader in property management with a commitment to excellence.
- Benefits: Enjoy flexible working, additional leave, and discounts at your favourite retailers.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Make a real impact in the community while developing your career in property management.
- Qualifications: Experience in housing management and strong IT skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Pinnacle Group are looking for an experienced Property Manager to join our Homes Division, overseeing a diverse residential portfolio across Gloucestershire, Worcestershire, Herefordshire and the wider regional area. This is a field-based role with a strong element of site ownership, managing a portfolio of circa 700 properties across locations including Worcester, Ross on Wye, Lydney, Hereford and Swindon.
As a key representative of Pinnacle and its clients, you will take full accountability for your sites, ensuring they are well maintained, fully compliant and consistently delivering a high standard of service to residents and stakeholders.
Key Responsibilities- Report directly to the Team Manager and deliver on the strategic and operational objectives set for the portfolio.
- Take full ownership and accountability for the assigned sites, ensuring they are maintained to a high standard and meet all contractual and compliance requirements.
- Monitor the performance of contractors and service providers, holding them accountable for the quality and timeliness of their work.
- Manage all property management functions, including void turnarounds (viewings, sign-ups, mutual exchanges), inventory management, and check‑out appointments.
- Address and manage anti‑social behaviour cases, including the preparation and serving of legal notices, and represent the organisation in court proceedings when necessary.
- Respond to tenant and client enquiries via telephone and written correspondence, ensuring timely and professional communication.
- Prepare and support the production of accurate and timely monthly/quarterly client reports.
- Conduct regular estate inspections, identify issues in communal areas, and ensure that required actions are completed without delay.
- Work in partnership with the Technical Team to oversee health and safety compliance and ensure timely resolution of any actions.
- Manage residential compliance, log and track tenant repairs using Qube PM software and client systems and oversee defect resolution.
- Maintain accurate and up‑to‑date tenancy records and ensure full compliance with legal and policy requirements.
- Strong knowledge of affordable rent housing, residential lettings and the wider property sector.
- Good understanding of housing legislation and current best practice.
- Proven experience in front‑line housing management.
- Ability to manage the full housing management cycle including voids, sign‑ups, estate inspections and repairs.
- Excellent IT skills, including Word and Excel, with strong report‑writing capability.
- Full driving licence with willingness to travel across sites, alongside strong organisation and diary‑management skills.
- CIH or ARLA qualification would be advantageous.
- Additional leave packages
- Pension plans
- Discounts at favourite retailers
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plan
Proud member of the Disability Confident employer scheme.
Equality and Diversity: We welcome applications from all backgrounds, particularly from those who represent the communities we serve.
Field Property Manager — Residential Portfolio Lead in Gloucester employer: Career Choices Dewis Gyrfa Ltd
Pinnacle Group is an exceptional employer, offering a dynamic work environment for Field Property Managers in the picturesque regions of Gloucestershire, Worcestershire, and Herefordshire. With a strong commitment to employee growth, Pinnacle provides extensive benefits including flexible working arrangements, private medical insurance, and personal development plans, ensuring that you thrive both professionally and personally while making a meaningful impact in the communities we serve.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Property Manager — Residential Portfolio Lead in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your expertise in property management. Share relevant articles, engage with industry discussions, and connect with potential employers. It’s all about making yourself visible!
✨Tip Number 3
Prepare for interviews by researching Pinnacle Group and their values. Tailor your responses to highlight how your experience aligns with their needs, especially in managing diverse residential portfolios. Show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Pinnacle Group.
We think you need these skills to ace Field Property Manager — Residential Portfolio Lead in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Property Manager role. Highlight your experience in property management, especially with residential portfolios, and showcase any relevant qualifications like CIH or ARLA.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, like managing voids or handling tenant enquiries.
Showcase Your Communication Skills:Since you'll be dealing with tenants and clients regularly, it's crucial to demonstrate your excellent communication skills. Use clear and professional language in your application to reflect this.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Portfolio
Before the interview, take some time to research the residential portfolio you'll be managing. Familiarise yourself with the areas mentioned in the job description, like Gloucestershire and Worcestershire. This will show your potential employer that you're genuinely interested and prepared to take ownership of the sites.
✨Demonstrate Compliance Knowledge
Brush up on housing legislation and compliance requirements relevant to property management. Be ready to discuss how you’ve ensured compliance in previous roles. This will highlight your understanding of the legal aspects of property management, which is crucial for the role.
✨Showcase Your Communication Skills
Since you'll be dealing with tenants and clients regularly, practice articulating your thoughts clearly and professionally. Prepare examples of how you've handled tenant enquiries or resolved issues in the past. This will demonstrate your ability to maintain high standards of service.
✨Prepare for Scenario Questions
Expect questions about handling anti-social behaviour or managing contractors. Think of specific situations from your experience where you successfully navigated challenges. This will help you illustrate your problem-solving skills and readiness for the responsibilities outlined in the job description.
