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- Tasks: Provide friendly service, restock shelves, and ensure a great shopping experience.
- Company: Join the Co-op, a community-focused retailer with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme.
- Why this job: Be part of a supportive team making a difference in customers' lives.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
The predicted salary is between 10 - 15 £ per hour.
Location: The Fox & Elm 385 Stroud Road, Tuffley, GL4 0DA
Pay: £12.60 per hour
Contract: 12 hours per week regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you will get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you will be part of a friendly team that is dedicated to helping our customers. You will provide great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you will do:
- Provide friendly and thoughtful service, putting customers first in everything you do
- Support your store colleagues to solve problems for customers and members
- Keep the store safe and legal by ensuring shelves are stocked and prices, dates, and temperatures are correct
- Help introduce new products and services
- Get involved in all kinds of activities and events
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream - a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We are building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we will support you.
As part of the application process for this job, you will need to complete two online assessments. It will take around 20 minutes to complete these tests.
Customer Team Member in Gloucester employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Gloucester
✨Tip Number 1
Get to know the Co-op values and culture before your interview. We want to see how you can fit into our friendly team, so think about how your experiences align with our commitment to customer service and community.
✨Tip Number 2
Practice your people skills! As a Customer Team Member, you'll be interacting with customers all day. Try role-playing common scenarios with friends or family to boost your confidence in providing great service.
✨Tip Number 3
Be ready to discuss your flexibility with shifts. We have varied hours, so show us you're adaptable and willing to work early mornings, late evenings, and weekends. It’s all about teamwork!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just follow the prompts, complete the online assessments, and you’re on your way to joining our awesome team.
We think you need these skills to ace Customer Team Member in Gloucester
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and teamwork.
Highlight Relevant Experience: Even if you don’t have direct experience in retail, think about any roles where you’ve provided great service or worked in a team. Share those experiences with us to show how you can contribute to our friendly team!
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and you won’t need a CV! Just follow the prompts and we’ll take it from there. We can’t wait to hear from you!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles during the interview.
✨Showcase Your People Skills
As a Customer Team Member, you'll need great people skills. Prepare examples of how you've successfully interacted with customers or resolved conflicts in the past. This will show that you can build positive relationships, which is key for this role.
✨Be Ready for Shift Flexibility
The job involves varied shifts, including early mornings and late evenings. Be prepared to discuss your availability and express your willingness to adapt to different schedules. This shows you're committed and ready to meet the needs of the store.
✨Prepare for the Online Assessments
Don't forget about the two online assessments you'll need to complete as part of the application process. Set aside around 20 minutes to focus on these, as they are an important step in showcasing your suitability for the role.
