Customer Team Leader in Gloucester

Customer Team Leader in Gloucester

Gloucester Full-Time 14.48 - 14.48 £ / hour (est.) No working from home possible
C

At a Glance

  • Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and efficient operations.
  • Company: Join the Co-op, a community-focused retailer with a commitment to inclusivity.
  • Benefits: Enjoy 30% off products, flexible pay access, and up to 36 days holiday.
  • Other info: Flexible hours with opportunities for career growth and a supportive team environment.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Passion for people and leadership; retail experience is a plus but not essential.

The predicted salary is between 14.48 - 14.48 £ per hour.

Pay: £14.48 per hour

Contract Type: Permanent

Hours: 16 hours per week + regular overtime, part time, 2pm to 11pm with flexible availability across the week to include at least 1 weekend shift

Location: The Fox & Elm, 385 Stroud Road, Tuffley, GL4 0DA.

Join a Co-op store to lead a small team in a fast-paced environment, delivering essential services to the community.

Responsibilities

  • Own the day-to-day running of the store by leading the team on your shift
  • Motivate, coach, and support your team to deliver great service and efficient operations
  • Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
  • Support store performance through merchandising, stock accuracy, and HR processes
  • Champion Co-op through community engagement and membership growth

What you’ll bring / Qualifications

  • Passion for people and leadership
  • The ability to work flexibly and lead by example
  • Skills in retail, merchandising, or team management (experience not essential)

Benefits

  • Full training and career development resources – 30% discount on Co-op products in store
  • Flexible access to pay as you earn
  • Up to 10% pension contributions; 36 days of holiday (pro-rata, including bank holidays); 24/7 GP access and colleague support
  • Cycle to work scheme
  • Market-leading policies to support life’s big moments
  • A place to belong with diverse and inclusive teams

Company / Inclusion

We welcome applications from everyone and are committed to creating a workplace where colleagues feel they belong, supported by inclusive policies and practices.

Disability Confident scheme: interviews offered to disabled candidates who meet minimum criteria. Adjustments during the recruitment process available.

Application notes

As part of the application process for this job, you’ll need to complete two online assessments (approximately 15–20 minutes).

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.

Vacancies are subject to removal before the scheduled closing date.

C

Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

We think you need these skills to ace Customer Team Leader in Gloucester

Leadership Skills
Team Management
Customer Service
Retail Skills
Merchandising
Motivational Skills
Flexibility