At a Glance
- Tasks: Support the team with order processing and customer communications.
- Company: Established business with over 40 years of experience in Gloucester.
- Benefits: Up to £26,000 salary, 25 days holiday, and a fun quarterly BBQ.
- Other info: Monday to Friday hours with opportunities for progression.
- Why this job: Join a supportive team and grow your career with full training provided.
- Qualifications: Strong organisational skills and a customer-focused mindset.
The predicted salary is between 26000 - 26000 £ per year.
About this job Our client, who have been in business for over 40 years, are currently recruiting for a driven individual to join their growing team. This will be on a full‑time permanent basis from their offices in Gloucester. Your main responsibility will be to support the team, ensuring smooth operations and customer satisfaction. Our client is happy to consider candidates from a retail or hospitality background, as long as you are willing to learn and confident speaking to clients and customers over the telephone, full training will be provided. You will work alongside a supportive and close knit team where you will have the opportunity to take on more responsibilities and further your career within the business.
Responsibilities
- Assist in order processing and track purchase orders
- Coordinate with suppliers to facilitate communication and delivery coordination
- Manage email inbox communications
- Schedule and coordinate meetings for the team
- Participate in customer meetings as required
- Process recurring sales orders accurately
- Coordinate delivery logistics to ensure customer satisfaction
Candidate Attributes
- Strong organisational and time management skills
- Ability to prioritise tasks and adapt to changing priorities
- Strong attention to detail
- Customer‑focused mindset with a willing attitude
Working Hours
Monday – Friday, 7:30 AM – 4:30 PM OR 8:00 AM – 5:00 PM.
Salary and Benefits
Salary: Up to £26,000 per annum, depending on experience. Bonus scheme and benefits including 25 days holiday, bank holidays, Christmas shutdown, a quarterly team BBQ and scope to progress.
Administrator – Excellent Career Opportunity in Gloucester employer: Career Choices Dewis Gyrfa Ltd
Join a dynamic and supportive team in Gloucester, where your career can flourish in a company with over 40 years of experience. With a strong focus on employee growth, you will benefit from comprehensive training, a generous holiday allowance, and a vibrant work culture that includes team-building events like quarterly BBQs. This is an excellent opportunity for those looking to develop their skills in a customer-focused environment while enjoying a healthy work-life balance.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator – Excellent Career Opportunity in Gloucester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Career Choices Dewis Gyrfa Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Career Choices Dewis Gyrfa Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator – Excellent Career Opportunity in Gloucester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Career Choices Dewis Gyrfa Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Career Choices Dewis Gyrfa Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Career Choices Dewis Gyrfa Ltd!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
