At a Glance
- Tasks: Assist customers with inquiries and manage computer systems.
- Company: Career Choices Dewis Gyrfa Ltd, a supportive workplace in Stoke-on-Trent.
- Benefits: Competitive pay of £12.71 to £14.90 per hour and Monday to Friday hours.
- Other info: Join a dynamic team with opportunities for growth.
- Why this job: Be the first point of contact and make a difference in customer experiences.
- Qualifications: Excellent organisational and communication skills required.
The predicted salary is between 26400 - 30900 £ per year.
Career Choices Dewis Gyrfa Ltd is seeking a Customer Service Advisor in Stoke-on-Trent. This role involves assisting with public inquiries, acting as the first point of contact, and managing relevant computer systems.
The ideal candidate will have excellent organizational skills and be able to communicate effectively.
The position offers a pay rate of £12.71 to £14.90 per hour based on PAYE, with working hours from Monday to Friday, 09:00 to 17:00.
Frontline Customer Service Advisor (Stoke-on-Trent) employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in Stoke-on-Trent, the company provides competitive pay rates and a balanced work schedule, ensuring that team members can thrive both personally and professionally while making a meaningful impact in the community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Frontline Customer Service Advisor (Stoke-on-Trent)
✨Tip Number 1
Make sure you know the company inside out! Research Career Choices Dewis Gyrfa Ltd and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to be clear and concise. Try role-playing common customer scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Frontline Customer Service Advisor (Stoke-on-Trent)
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about assisting with public inquiries, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Organisational Skills Matter:We want to see that you can keep things organised! In your application, mention any relevant experience where you've had to manage tasks or systems efficiently. This will show us you're ready for the role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific skills and experiences that align with what we’re looking for in a Customer Service Advisor.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor. Familiarise yourself with common public inquiries and think about how you would handle them. This will show that you're proactive and ready to step into the role.
✨Show Off Your Communication Skills
Since effective communication is key in this position, practice articulating your thoughts clearly. You might want to prepare examples of past experiences where you successfully resolved customer issues or handled inquiries. This will demonstrate your ability to connect with customers.
✨Organisational Skills Matter
Highlight your organisational skills during the interview. Think of specific instances where you managed multiple tasks or used computer systems effectively. Being able to juggle responsibilities is crucial for this role, so make sure to showcase your strengths.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
