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- Tasks: Welcome guests and provide outstanding service in a lively café environment.
- Company: Join the National Trust, known for its exceptional food and hospitality.
- Benefits: Enjoy a competitive salary, flexible hours, and great perks like free entry to National Trust sites.
- Why this job: Be part of a fun team and make a difference in customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and teamwork spirit.
- Other info: Flexible shifts with opportunities for professional development and career growth.
The predicted salary is between 12 - 16 £ per hour.
Overview
Location: Moseley Old Hall, Moseley Old Hall Lane, Wolverhampton, WV10 7HY
Pay: £12.25 per hour
Contract Type: Contract
Hours: Shifts across 7 days a week, between 9am-5pm. The role is a zero-hour contract, with no guaranteed hours each week. Flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.
What you’ll be doing:
- Front of house responsibilities, dealing directly with people, welcoming and looking after everyone who visits the café, and providing an outstanding service.
- Maintain high standards of food and drink preparation and presentation; ensure displays and signs are accurate and look good.
- Assist the kitchen team with food preparation when needed.
- Receive induction and training in allergens and food safety; mentoring as required to support your role; opportunities for further professional development.
- Work as part of a lively, fast-paced team; demonstrate teamwork and adaptability; make recommendations based on customers’ preferences.
Who we’re looking for:
- No experience required, but we’d love to hear from you if you’re a team player or able to work on your own initiative.
- A people person who cares about delivering great service.
- Enthusiastic and eager to learn.
Benefits:
- Substantial pension scheme of up to 10% of basic salary.
- Free entry to National Trust places for you, a guest and your children (under 18).
- Season ticket loan.
- EV car lease scheme (where salary criteria are met).
- Perks at work discounts (gym memberships, shopping codes, cinema discounts).
- Holiday allowance up to 32 days (plus holiday purchase scheme, subject to criteria).
- Flexible working where possible.
- Employee assistance programme.
- Free parking at most Trust places.
- Find a Job Service support through DWP.
What it's like to work here: We’re the National Trust, renowned for food and hospitality, operating 185 cafes, tea-rooms and restaurants across England, Wales and Northern Ireland.
Food & Beverage Team Member employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Get to know the place! Before your interview, pop by Moseley Old Hall and soak in the vibe. Familiarising yourself with the café will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Show off your people skills! When you’re chatting with the hiring team, share examples of how you’ve provided great service or worked well in a team. They want to see that you’re a friendly face who can handle the hustle.
✨Tip Number 3
Flexibility is key! Since this role requires adaptability, be ready to discuss how you can manage changing schedules. Highlight any past experiences where you’ve thrived in a dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, completing the online assessment shows you’re serious about joining the team and helps us see your potential right away.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for food and hospitality.
Highlight Your People Skills: Since this role is all about dealing with customers, make sure to mention any experiences where you've provided great service or worked in a team. We love team players who can connect with others!
Flexibility is Key: Given the nature of the zero-hour contract, it’s important to express your willingness to adapt to changing schedules. Let us know that you’re ready to jump in whenever needed!
Apply Through Our Website: Don’t forget to complete the online assessment as part of your application process. It’s super easy and helps us get to know you better, so head over to our website and get started!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Food & Beverage Team Member entails. Familiarise yourself with front of house responsibilities and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about dealing with customers, be prepared to share examples of how you've provided great service in the past. Even if you don't have direct experience, think of times when you've helped others or worked in a team. This will demonstrate your people skills and enthusiasm for the job.
✨Flexibility is Key
Given that the position requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to adapt to changing schedules and your understanding of the zero-hour contract. This shows that you're committed and ready to jump in whenever needed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only shows your interest but also helps you gauge if the role is the right fit for you.
