At a Glance
- Tasks: Support refugee families with housing, paperwork, and essential services.
- Company: Swindon Borough Council, dedicated to community support.
- Benefits: £12.85 per hour, flexible hours, and a chance to make a difference.
- Other info: Join a diverse team and enjoy opportunities for personal growth.
- Why this job: Empower vulnerable families and create lasting change in their lives.
- Qualifications: GCSEs A-C and experience in person-centred support or relevant qualifications.
The predicted salary is between 25788 - 25788 € per year.
Overview
- Job Category: Housing
- Location: Flint House, Church Street, Flint, Flintshire, CH6 5BD, Swindon Borough Council
- Hours: 20 per week
- Start: Immediate
- Salary: £12.85 per hour
Responsibilities
- Provide intensive, user‑centred support and advice to a caseload of refugee families.
- Build and manage constructive relationships with clients, building trust and managing cases over several months.
- Plan and prepare arrangements for new arrivals, including accommodation and practical arrangements.
- Refer families to appropriate service providers and support the contact process.
- Assist families with necessary paperwork to access services, making applications and claims.
- Maintain accurate case records and monitor data in line with the Service Level Agreement and provide reporting.
Qualifications
- Grades A‑C in GCSE.
- HND qualification or equivalent, or significant experience delivering person‑centred support.
- Formal qualification and/or relevant experience in the Refugee/Third sector.
- Experience providing benefits, housing or debt advice to vulnerable people.
- Experience making decisions about own caseload, managing time and prioritising workloads.
- Excellent knowledge of statutory and voluntary sector services related to benefits, housing and financial capability.
- Strong understanding of the UK benefits system, housing regulations and financial management.
- Experience managing a caseload of benefits, housing or financial capability.
- Understanding of UK benefits system processes and housing regulations.
- Experience working within a diverse team to achieve client outcomes.
- Strong ICT skills with Word, Excel and Outlook.
- Flexible work hours to meet service needs.
- Commitment to Equal Opportunities and respect for diversity.
- Commitment to supporting refugees and asylum seekers (desirable).
- Experience delivering training on financial capability (desirable).
- Experience working with interpreters (desirable).
Skills
- Prioritise tasks and manage deadlines independently.
- Deal with clients empathically yet assertively.
- Willingness to learn quickly and develop new skills.
- Maintain professional relationships with colleagues across agencies.
- Work independently, motivate self and others.
- Car driver with access to a vehicle.
Resettlement Caseworker in Flint employer: Career Choices Dewis Gyrfa Ltd
At Swindon Borough Council, we pride ourselves on being an exceptional employer that values diversity and inclusivity, particularly in our Resettlement Caseworker role. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to helping refugee families makes every day meaningful and rewarding. Located in the heart of Flint, our team enjoys a collaborative environment where flexible working hours and a strong sense of community enhance job satisfaction.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Resettlement Caseworker in Flint
✨Tip Number 1
Network like a pro! Reach out to people in the refugee and housing sectors. Attend local events or online webinars to meet potential colleagues and employers. Remember, connections can lead to opportunities!
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission, especially around supporting refugees. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your case management skills! Think of examples from your past work where you’ve successfully managed a caseload or built relationships with clients. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Resettlement Caseworker in Flint
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Resettlement Caseworker role. Highlight your relevant experience in providing support to vulnerable people and your understanding of the UK benefits system. We want to see how your skills match what we're looking for!
Showcase Your Empathy:In your application, don’t shy away from sharing examples of how you've dealt with clients empathetically yet assertively. This role is all about building trust with refugee families, so let us know how you’ve done this in the past!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on the UK benefits system, housing regulations, and financial management. Familiarise yourself with the specific challenges faced by refugee families, as this will show your commitment and understanding of the role.
✨Showcase Your Empathy
During the interview, be prepared to discuss how you've dealt with vulnerable clients in the past. Share examples that highlight your ability to build trust and manage relationships, as this is crucial for a Resettlement Caseworker.
✨Demonstrate Your Organisational Skills
Talk about your experience managing a caseload and prioritising tasks. Use specific examples to illustrate how you’ve successfully handled deadlines and maintained accurate records, which are key aspects of the job.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the organisation. Inquire about their approach to supporting refugees and how they measure success in their casework. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
