First-Contact Admissions & Enquiries Specialist (Temp 37h)
First-Contact Admissions & Enquiries Specialist (Temp 37h)

First-Contact Admissions & Enquiries Specialist (Temp 37h)

Temporary 28000 - 31200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our organisation, handling inquiries and providing top-notch customer service.
  • Company: A customer-focused organisation in Wrexham with a welcoming atmosphere.
  • Benefits: Earn £13.50 per hour plus additional perks while gaining valuable experience.
  • Why this job: Kickstart your career by making a real difference in people's admissions journey.
  • Qualifications: Strong customer service skills and excellent communication abilities are a must.
  • Other info: Join a supportive team and enjoy a dynamic work environment.

The predicted salary is between 28000 - 31200 £ per year.

A customer-focused organization in Wrexham is seeking an Admissions and Enquiries Assistant to provide a professional and welcoming service. In this full-time temporary role, you will be the first point of contact for inquiries via email, phone, and in person.

Ideal candidates will have strong customer service experience and excellent communication skills. The position offers £13.50 per hour with additional benefits, emphasizing a commitment to delivering high-quality experiences.

First-Contact Admissions & Enquiries Specialist (Temp 37h) employer: Career Choices Dewis Gyrfa Ltd

Join a dynamic and customer-focused organisation in Wrexham, where your role as an Admissions and Enquiries Specialist will be pivotal in creating welcoming experiences for prospective students. With a competitive hourly rate of £13.50 and a supportive work culture that values professional development, this temporary position offers you the chance to enhance your customer service skills while contributing to a meaningful mission. Embrace the opportunity to grow within a team that prioritises high-quality service and employee satisfaction.
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Contact Detail:

Career Choices Dewis Gyrfa Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land First-Contact Admissions & Enquiries Specialist (Temp 37h)

✨Tip Number 1

Make sure you know the ins and outs of the role before you step into that interview. Research the company, their values, and what they’re looking for in an Admissions and Enquiries Assistant. This will help us show them that we’re not just another candidate, but the perfect fit!

✨Tip Number 2

Practice your communication skills! Since this role is all about being the first point of contact, we need to nail our phone and in-person interactions. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.

✨Tip Number 3

Don’t underestimate the power of a friendly smile and positive attitude. When we walk into that interview, let’s bring our best selves and show them how we can create a welcoming atmosphere for potential students and inquiries.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there. Let’s make it happen!

We think you need these skills to ace First-Contact Admissions & Enquiries Specialist (Temp 37h)

Customer Service Experience
Excellent Communication Skills
Professionalism
Email Communication
Phone Communication
In-Person Interaction
Problem-Solving Skills
Attention to Detail
Time Management
Interpersonal Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!

Be Professional and Welcoming: Since you'll be the first point of contact for inquiries, it's important to convey a professional and friendly tone in your written application. Use polite language and make it clear that you’re excited about the opportunity to help others.

Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love when candidates align their experiences with what we’re looking for, so don’t hesitate to connect the dots for us!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic role. Plus, it’s super easy!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

✨Know Your Customer Service Basics

Brush up on your customer service principles before the interview. Be ready to share specific examples of how you've handled inquiries or resolved issues in the past. This will show that you understand the importance of providing a professional and welcoming service.

✨Practice Your Communication Skills

Since this role requires excellent communication skills, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you would respond to common customer inquiries.

✨Familiarise Yourself with the Organisation

Do some research on the organisation you're interviewing with. Understand their values, mission, and the services they offer. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows that you're engaged and serious about the position.

First-Contact Admissions & Enquiries Specialist (Temp 37h)
Career Choices Dewis Gyrfa Ltd

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