At a Glance
- Tasks: Visit customers daily, diagnose and repair vehicles, and provide top-notch support.
- Company: Join Irizar UK, a leader in customer-focused service.
- Benefits: Earn £45,000 to £49,000, enjoy a company van, and receive full training.
- Other info: Flexible hours and opportunities for travel across the Midlands & the West.
- Why this job: Be an ambassador for innovative vehicles and make a real difference in customer satisfaction.
- Qualifications: Experience in coaching and the bus industry, with strong technical and customer skills.
The predicted salary is between 45000 - 49000 £ per year.
Location: West Midlands, UK
Pay: £45,000 to £49,000 per year
Contract Type: Permanent
Hours: Full time
To help deliver our ongoing customer focus and contribute to our growth plans, Irizar UK is recruiting for a Field Service Engineer for the Midlands & the West. It's unlikely you'll have a typical day, but you can expect to be visiting customers daily, taking ownership of issues, and delivering resolutions. This will cover warranty repairs, retail jobs, and general customer support and guidance. At Irizar we pride ourselves on supporting our customers through the life of owning an Irizar; this role is key to delivering that customer promise.
Responsibilities
- Visit customers most days, diagnosing and repairing PCVs.
- Take ownership of issues and deliver resolutions for warranty repairs, retail jobs, and general support.
- Act as an Irizar ambassador, providing guidance and training to customers.
- Operate independently, managing your own schedule, and maintain contact with the team.
- Be flexible with working hours; occasional out-of-hours work, overnight stays, and travel across a large region may be required.
Qualifications
- Coaching & bus industry experience.
- Detailed technical knowledge of PCVs.
- Mechanical, electrical, and diagnostic skills.
- Excellent customer skills.
- Self-starter, happy to work alone remotely from the office.
Benefits
- Competitive salary £45,000 to £49,000 per year.
- Permanent contract type.
- Full-time hours.
- Workplace pension.
- Company van.
- Full OEM training on our products and new zero-emission vehicles.
We have some flexibility, so please state your salary expectation.
Field Service Engineer - Midlands & the West employer: Career Choices Dewis Gyrfa Ltd
Irizar UK is an exceptional employer, offering a competitive salary and a permanent contract for the Field Service Engineer role in the Midlands & the West. With a strong focus on employee development through full OEM training and a supportive work culture that values independence and customer engagement, you will have the opportunity to grow your skills while making a meaningful impact in the field. The company also provides flexibility in working hours and travel, ensuring a dynamic and rewarding work experience.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Midlands & the West
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Career Choices Dewis Gyrfa Ltd as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Career Choices Dewis Gyrfa Ltd and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Career Choices Dewis Gyrfa Ltd’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Midlands & the West
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Career Choices Dewis Gyrfa Ltd, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Career Choices Dewis Gyrfa Ltd, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Career Choices Dewis Gyrfa Ltd.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Career Choices Dewis Gyrfa Ltd offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Career Choices Dewis Gyrfa Ltd but also helps you get a feel for whether you’d thrive in that environment.
