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- Tasks: Support HR administration and enhance employee experience with clear communication.
- Company: Join a dynamic People & Culture team in Bolton.
- Benefits: Permanent contract with a supportive work environment and career growth.
- Why this job: Make a real impact by delivering exceptional customer service in HR.
- Qualifications: Passion for customer service, attention to detail, and IT proficiency required.
- Other info: Inclusive employer committed to diverse hiring practices.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a People Services Administrator to join our People & Culture team, delivering first‑class HR administration that enhances the employee experience. This role maintains high and visible contact with stakeholders, enabling clear communication and representing the function through exemplary customer service. You will complete work efficiently and accurately, ensuring all activity aligns with internal governance and statutory requirements.
The role will also support our P&C helpdesk, acting as a central point of contact and redirecting queries to the relevant teams. Where appropriate, you will provide information directly (e.g., apprenticeship details) and support teams managing their own internal queries.
Key Responsibilities- Provide administrative support across the UK&I People & Culture remit, including preparing and issuing employee contracts and letters.
- Support people change processes and offboarding, contributing to projects and assignments as required.
- Deliver exceptional customer service through clear, professional communication with employees and managers.
- Manage key lifecycle administration, including pre-boarding, contract amendments, offboarding documentation, and maintaining accurate employee files.
- Respond to enquiries via shared mailboxes and provide helpdesk support, ensuring timely resolution or redirection.
- Work with Payroll, Vetting and internal teams to meet processing deadlines, ensure compliance, and maintain complete document bundles.
- Gather data for Data Subject Access Requests and uphold GDPR and compliance standards across all work.
- Update People & Culture systems with employee information and ensure documentation and records meet compliance controls.
- Passion for delivering first-class, professional customer service.
- Strong attention to detail and high accuracy.
- IT proficiency (Excel, PowerPoint) and confidence working with data; proficient touch typing.
- Ability to organise and prioritise workload to meet deadlines.
- Flexible and adaptable approach to supporting the team.
- Awareness of GDPR and Data Subject Access Requests.
- Ability to build and maintain strong working relationships with internal stakeholders.
People Services Administrator in Farnworth employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Administrator in Farnworth
✨Tip Number 1
Network like a pro! Reach out to people in the HR field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common HR scenarios. Think about how you'd handle employee queries or manage documentation. We want you to shine when it comes to showcasing your customer service skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
✨Tip Number 4
Apply through our website for the best chance of landing that People Services Administrator role. We love seeing applications directly from candidates who are keen to join our People & Culture team!
We think you need these skills to ace People Services Administrator in Farnworth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Services Administrator role. Highlight your experience in HR administration and customer service, as these are key to impressing us at StudySmarter.
Show Off Your Attention to Detail: We love candidates who pay attention to detail! Ensure your application is free from typos and errors. This reflects your ability to maintain accuracy in administrative tasks, which is super important for this role.
Be Clear and Professional: When writing your cover letter, communicate clearly and professionally. We want to see how you can represent our People & Culture team through your written communication skills, so make it shine!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a People Services Administrator. Familiarise yourself with HR administration tasks, especially around employee contracts and compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you've delivered great service. Think about how you handled difficult situations or queries, as this will demonstrate your ability to communicate clearly and professionally.
✨Be Detail-Oriented
Attention to detail is crucial for this position. During the interview, highlight your organisational skills and how you ensure accuracy in your work. You might even want to mention specific tools or methods you use to keep track of important information and deadlines.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the People & Culture team and enhance the employee experience.