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- Tasks: Build relationships with families and community groups to enhance support services.
- Company: Join a compassionate team dedicated to children's wellbeing and family support.
- Benefits: Opportunity to make a real impact in the community and develop your skills.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Empower families and shape services that truly meet community needs.
- Qualifications: Level 3 qualification or equivalent experience in a relevant field.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT US
As part of the Birmingham Forward Steps Partnership, we provide early years and family support for children aged 0–19 (or 25 with SEND). Our Children’s Centres and Family Hubs across Erdington, Hodge Hill, Perry Barr and Sutton Coldfield offer safe, welcoming spaces where families can access support, advice, and activities. From parenting groups and sensory rooms to health referrals and stay‑and‑play sessions, our experienced teams walk alongside families, helping them build on their strengths and navigate challenges. We also offer links to childcare, midwifery, and employment support. Whether face‑to‑face or through our Digital Family Hub, everything we do is driven by compassion, fairness, and a commitment to children’s wellbeing. Join us and help make a difference where it matters most.
ABOUT THE ROLE
- Build strong, trusted relationships with families, community groups and partner organisations across your local area.
- Champion the voices of parents and carers, ensuring families help shape and improve services through co‑production and consultation.
- Support inclusive, community‑led activities and events that increase engagement with Children’s Centres and Family Hubs.
- Identify gaps in local provision and work collaboratively to develop creative, responsive solutions that meet community needs.
- Undertake outreach work to engage families who may be less visible, helping them access the right support at the right time.
- Work closely with colleagues to gather feedback, share learning and contribute to service improvement and impact measurement.
ABOUT YOU
- You’re passionate about working alongside families and communities, with a strong belief in listening, inclusion and empowerment.
- You hold a Level 3 qualification in a relevant field (or are able to demonstrate equivalent experience and professional development).
- You enjoy building relationships and working in partnership with a wide range of people and organisations.
- You’re confident communicating with parents, carers and professionals, and able to adapt your approach to different audiences.
- You’re organised and proactive, able to manage your time, priorities and information effectively.
- You’re open to learning, keen to develop your skills, welcome feedback, and are looking for a role where you can make a long‑term impact.
Family and Community Liaison Navigator employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family and Community Liaison Navigator
✨Tip Number 1
Get to know the organisation! Research Birmingham Forward Steps and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make connections.
✨Tip Number 3
Prepare for those tricky questions! Think about how you can demonstrate your passion for community work and your ability to build relationships. Use real-life examples to showcase your skills and experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Family and Community Liaison Navigator
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for working with families and communities shine through in your application. We want to see how much you care about making a difference and supporting those in need.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with our mission and the specific role of Family and Community Liaison Navigator.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Familiarise yourself with the challenges families face in the area and think about how you can contribute to addressing these issues. This will show your genuine interest in the role and your commitment to making a difference.
✨Showcase Your Relationship-Building Skills
Be prepared to discuss specific examples of how you've built strong relationships in the past. Whether it's with families, community groups, or partner organisations, share stories that highlight your ability to connect with diverse audiences and foster trust.
✨Emphasise Your Passion for Inclusion
Since the role focuses on listening and empowering families, make sure to express your passion for inclusion and community engagement. Talk about any relevant experiences where you've championed voices or facilitated co-production, as this aligns perfectly with the values of the organisation.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to community engagement and how they measure impact. This not only shows your interest but also helps you determine if the role is the right fit for you.