Facilities Management Coordinator

Location and Shift

North-West (multi-site) | Full-time | Minimum one day per week based in Manchester

Role Overview

We're looking for a Facilities Management Coordinator who will act as the customer-facing representative across multiple sites, bringing together facilities services to provide a seamless, high-quality experience for building users.

Responsibilities

• Act as the first point of contact for all FM-related queries, ensuring requests are logged, tracked, and resolved efficiently
• Maintain a visible presence across sites, proactively supporting occupants and ensuring shared spaces are clean, tidy, and well-presented
• Coordinate and manage work orders via CAFM systems, including raising jobs, tracking progress, and liaising with relevant teams
• Build strong relationships with clients and stakeholders, providing regular updates on outstanding issues and service delivery
• Support health, safety, and compliance activities, including playing an active role during fire emergency procedures and carrying out monthly PPMs

Qualifications

• Proven experience in Facilities Management
• IOSH or NEBOSH certified
• Experience using CAFM systems for logging and managing work orders
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

What We're Looking For

• Excellent interpersonal and communication skills, both written and verbal
• Self-motivated with the ability to work independently and make decisions confidently
• Strong attention to detail with a methodical and organised approach
• Flexible and adaptable, with effective problem-solving skills and a positive approach to conflict resolution
• Experience supporting workplace services such as printing and audio‑visual solutions (desirable), along with a Health & Safety qualification such as IOSH (desirable)

Benefits

• Opportunity to work across a diverse portfolio of sites in the North-West
• Ongoing training and development to support your career progression
• Exposure to a dynamic, customer‑focused facilities environment

There's a place for you at Mitie, join us today

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).