At a Glance
- Tasks: Support the sales process, deliver excellent customer service, and manage orders efficiently.
- Company: Join a friendly, family-run business with a supportive team atmosphere.
- Benefits: Enjoy free lunch on Saturdays, tea and coffee, and 20 days holiday plus bank holidays.
- Other info: Flexible working hours and opportunities for career advancement await you!
- Why this job: Kickstart your career in sales while making customers happy and building relationships.
- Qualifications: Experience in sales or customer service is a plus; adaptability is key.
The predicted salary is between 25000 - 30000 € per year.
We are looking for a reliable and hardworking Sales Administrator to join our client’s team. To deliver excellent face-to-face and telephone customer service while maximising sales opportunities. The role involves supporting the full sales process from enquiry through to aftercare, ensuring a high standard of customer satisfaction and repeat business.
Location: NR Stroud
Hours: Weekly rotation: Week 1 – Mon to Fri: 9am until 5.30pm (30 min break). Week 2 – Working x4 weekdays as above and Saturday 9am – 3.00pm.
Start Date: ASAP
Pay: Salary dependent on experience
Contract Type: Permanent
Qualifications:
- Experience outlined below and ready to advance their career and step into a more senior role, with guidance and support from the directors.
- Adaptability and flexibility suitable for a small, family-run business.
Key Responsibilities:
- Order Processing & Sales: Receive, process and manage customer orders efficiently to meet both customer and business expectations. Negotiate pricing with customers to achieve optimal sales outcomes. Provide expert advice and sell products both in-store and over the telephone. Accurately capture and process customer payment details using secure systems. Generate purchase orders and invoices using internal systems. Process payments via secure web portals and PDQ machines.
- Customer Service & Quotations: Respond promptly to customer enquiries with accurate information and tailored quotations. Liaise with suppliers and fitting teams to schedule and confirm fitting dates. Manage customer expectations regarding delivery and installation timelines. Handle after-sales queries and provide effective solutions. Resolve customer complaints professionally, balancing satisfaction, cost and long-term prevention.
- Customer Relationship Management: Maintain and develop the customer database to support ongoing sales activity. Proactively contact pending customers to secure orders and fitting appointments. Convert quotations into confirmed sales. Identify and pursue new business opportunities.
- Administrative Support: Assist in reducing outstanding debtor balances. Maintain accurate and organised records, including invoices, purchase orders and customer documentation. Ensure the showroom and office environment are clean, organised and well-presented. Support general administrative tasks as required within the role.
Additional Duties: Undertake any other reasonable duties as required to support the business and team objectives.
Benefits:
- Lunch provided by the company on working Saturdays
- Complimentary tea and coffee
- On-site parking available
- Statutory pension scheme
- Family-run business offering flexibility where possible
- 20 days holiday plus 8 bank holidays
ESS7010N - Sales Administrator employer: Career Choices Dewis Gyrfa Ltd
Join a family-run business in Stroud that values reliability and hard work, offering a supportive environment where you can advance your career as a Sales Administrator. Enjoy benefits like complimentary lunch on Saturdays, on-site parking, and a flexible work culture that prioritises employee satisfaction and growth. With a commitment to excellent customer service and a focus on teamwork, this role provides a meaningful opportunity to contribute to the success of the business while developing your skills.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ESS7010N - Sales Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Showcase your adaptability! In a small, family-run business, flexibility is crucial. Be ready to share examples of how you've successfully adapted to changes or challenges in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace ESS7010N - Sales Administrator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Administrator role. Highlight your relevant experience in customer service and sales, and show us how you can contribute to our team. Specific examples go a long way!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key skills and experiences are front and centre.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like order processing, customer service, and administrative support. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, be prepared to share specific examples of how you've handled customer enquiries or complaints in the past. Highlight your ability to maintain customer satisfaction and how you’ve maximised sales opportunities.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, such as managing customer expectations or resolving complaints. Think of scenarios from your previous experience where you successfully navigated similar challenges and be ready to discuss them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
