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For Companies At a Glance
- Tasks: Lead delivery assurance in property services, driving performance and process improvements.
- Company: Join a leading housing provider focused on thriving communities and innovation.
- Benefits: Earn £78,000 per year with a comprehensive benefits package and remote work options.
- Why this job: Shape the future of property services and make a real impact in your community.
- Qualifications: Proven senior leadership experience in property services and transformation initiatives.
- Other info: Access to modern tools and career development opportunities in a supportive environment.
The predicted salary is between 78000 - 78000 £ per year.
Your new company
As a Head of Delivery Assurance, you will play a pivotal role within property services senior leadership, defining, shaping, and delivering property services, ensuring that systems processes, and people operate at peak performance. This is your opportunity to join a leading housing provider who are committed to creating thriving, safe and sustainable communities. Your new employer champions collaboration, innovation, and continuous improvement, with the freedom to shape meaningful change.
Your new role
Working closely with Assistant Directors and also other Heads of Service, you will identify performance and process failures across workstreams and create corrective action plans that drive long-term improvement. This includes designing and embedding solutions such as training, resource changes, process redesign, and new ways of working. You will act as the subject-matter expert for transformation initiatives, particularly around system implementation, helping to build and sustain a positive, empowered, and change-ready culture. Your role will see you lead a small team of complaint resolution operatives, overseeing timely complaint handling, root cause analysis to prevent future issues, and improve customer satisfaction.
What you'll need to succeed
- Proven experience within a senior leadership or senior operational improvement role.
- Strong understanding of property services, compliance, and repairs operations.
- Demonstrated ability to lead on transformation, process improvement, and cultural change.
- Experience developing and implementing an improvement plan across multiple workstreams.
- Strong leadership capabilities with the confidence to challenge, influence and inspire.
What you'll get in return
Join a forward-thinking and purpose-driven organisation where you can shape the future of property services and make a measurable impact. You will be able to take advantage of career development opportunities, a supportive leadership team and access to modern digital tools and resources to enable innovation. This role offers a salary of £78,000 per year alongside a comprehensive benefits package working from home.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Head of Delivery Assurance (Housing) - South England employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delivery Assurance (Housing) - South England
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property services and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've led transformation initiatives or improved processes in previous roles. This is your chance to shine and demonstrate your fit for the Head of Delivery Assurance position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a forward-thinking organisation like ours.
We think you need these skills to ace Head of Delivery Assurance (Housing) - South England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Delivery Assurance role. Highlight your experience in property services and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission of creating thriving communities. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead transformation and process improvement. We love numbers and results, so don’t shy away from sharing metrics that highlight your success!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you have a solid understanding of property services, compliance, and repairs operations. Brush up on the latest trends and challenges in the housing sector, as this will show your potential employer that you're not just knowledgeable but also genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led transformation initiatives or process improvements in previous roles. Be ready to discuss specific situations where you influenced change and inspired your team, as this is crucial for a senior leadership position.
✨Be Solution-Oriented
Think about potential performance and process failures that could arise in the role and come prepared with ideas for corrective action plans. This proactive approach will demonstrate your problem-solving skills and readiness to tackle challenges head-on.
✨Cultural Fit Matters
Understand the company's values around collaboration, innovation, and continuous improvement. During the interview, express how your personal values align with theirs and share examples of how you've fostered a positive, change-ready culture in your past roles.
