At a Glance
- Tasks: Engage with customers to resolve overdue accounts and maximise collections.
- Company: Join a supportive team at Prince Personnel in Telford.
- Benefits: Competitive salary, flexible hours, and a diverse work environment.
- Other info: Temporary role with potential for ongoing opportunities.
- Why this job: Make a difference by helping customers while developing your negotiation skills.
- Qualifications: Strong communication skills and proficiency in MS Office required.
The predicted salary is between 27000 - 27000 £ per year.
Responsibilities
- Liaising with customers via telephone and email to resolve overdue accounts
- Work with an assigned account base to maximise collection of monies owed
- Maintain accurate records of the collection process
- Work with customers to identify reasons for late payments and work with them to resolve
- Minimise bad debts within assigned account base
- Work closely with the sales department to resolve issues raised
Qualifications
- Excellent communication skills, both verbal and written, with the ability to build rapport
- Competent in MS Office, especially Excel and Word
- Good negotiation skills
Equal Opportunity
Prince Personnel is committed to supporting an equal, diverse, and inclusive workforce and provides a barrier‑free recruitment process.
Credit Controller in England employer: Career Choices Dewis Gyrfa Ltd
At Prince Personnel, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and fosters employee growth. Located in Telford, our team enjoys a collaborative environment where communication is key, alongside competitive salaries and opportunities for professional development, making it an ideal place for those seeking meaningful and rewarding employment as a Credit Controller.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in England
✨Tip Number 1
Make sure to brush up on your communication skills! As a Credit Controller, you'll be chatting with customers all day. Practise how to build rapport and resolve issues smoothly – it’ll make a world of difference.
✨Tip Number 2
Get familiar with Excel and Word if you’re not already. These tools are your best mates for keeping track of accounts and maintaining accurate records. A little practice can go a long way!
✨Tip Number 3
Don’t shy away from negotiation! It’s key in this role to work out payment plans or solutions with customers. Think of it as a friendly chat rather than a tough sell – we’re all in this together!
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Credit Controller in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with overdue accounts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to showcase your verbal and written skills. We love seeing examples of how you've built rapport with customers in the past!
Be Specific About Your Experience:When detailing your previous roles, be specific about your achievements in collections and negotiations. We’re looking for concrete examples that demonstrate your ability to minimise bad debts and resolve payment issues.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial figures regularly. Brush up on your Excel skills and be prepared to discuss how you've used data to manage accounts in the past. This will show your potential employer that you're not just familiar with numbers, but you can also leverage them effectively.
✨Master the Art of Communication
Since you'll be liaising with customers, practice your communication skills. Think about how you can build rapport over the phone or via email. Prepare examples of how you've successfully resolved disputes or collected overdue payments in previous roles to demonstrate your ability to connect with clients.
✨Be Ready for Negotiation Scenarios
Negotiation is key in this role. Prepare for potential scenarios where you might need to negotiate payment terms or resolve issues. Think through your strategies and be ready to share specific examples of how you've navigated tough conversations in the past.
✨Understand the Company Culture
Research the company and its values, especially their commitment to diversity and inclusion. Be ready to discuss how you align with these values and how you can contribute to a positive work environment. This shows that you’re not just interested in the job, but also in being a part of their team.
